Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for

Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress

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4.2 out of 5 stars

stars713 ratings416 reviews

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Showing 341-350 of 416 reviews

Sep 26, 2019

Love

5 out of 5 stars review

Verified Purchase

Great item

I bought the mattress and very nice and comfortable

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Dec 13, 2022

T Williams

5 out of 5 stars review

Verified Purchase

NEW ZENIS MATTRESS! Love it!!

I LOVE THIS BED!!!!!!!

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Apr 9, 2021

Ginger

5 out of 5 stars review

Verified Purchase

Comfy

It's so comfy

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Aug 6, 2021

Odette

5 out of 5 stars review

Verified Purchase

Comfort

Very comfy!

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Jul 25, 2021

Ellie

1 out of 5 stars review

So disappointed

This is my third Zinus 12” Green Tea Memory Foam mattress. The first two were purchase 3 and 4 years ago, and they were both amazing and are still perfect. Unfortunately my recent purchase did not decompress properly. After 5 days it’s uneven and lumpy and varies from 6 inches to 10 inches thick. I tried all of the recommendations for decompression problems to no avail. I’m so upset because now I have to wrestle this beast from my third floor condo, into my car, and get it to Sam’s Club for a refund. What a disappointing hassle.

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reply from Zinus

Hello Ellie, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return window, Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you with a replacement. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Sep 27, 2021

Lannette

1 out of 5 stars review

Verified Purchase

Don’t like it

It never decompressed

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reply from Zinus

Hello Lannette, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Sep 22, 2020

Cecil

5 out of 5 stars review

Verified Purchase

The bed is very goox

Its great

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Nov 14, 2022

Holly

5 out of 5 stars review

Verified Purchase

Love it

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Nov 6, 2021

Martisha

3 out of 5 stars review

Not good

Terrible! Middle part got to 10" while corners stayed at 6". Nowhere does the mattress measure 12 inches. Corners look ridiculous. Bought the mattress for a child. He was looking forward to a new larger bed. I would've returned it in a heartbeat, but that would mean letting him know the mattress is really bad quality and essentially ruinining his birthday gift. No way thuis could work for an adult. Would not recommend to anyone! Have yet to call customer service, but reading reviews here I can see how all they will offer is a replacement and sounds like it's a common problem with this mattress and getting a new one will accomplish nothing. Appalled by the fact that manufacturer is allowed to sell this garbage and sams club is supporting it.

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reply from Zinus

Hi Martisha, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Feb 13, 2022

1 out of 5 stars review

I do not recommend

This mattress is very firm and does not give you pressure point support. I wake up with back and hip pain all the time. DO NOT BUY!

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