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Customer reviews for Zinus Night Therapy Green Tea Zest 10" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 10" Memory Foam Mattress
4.4 out of 5 stars
stars663 ratings390 reviews
  1. 5 stars74% (491)
  2. 4 stars12% (82)
  3. 3 stars5% (30)
  4. 2 stars2% (15)
  5. 1 star7% (45)

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Showing 371-380 of 390 reviews
Oct 31, 2023
Rebasierra
5 out of 5 stars review

Comfy mattress

We bought this mattress in 2021 and it's still comfy! Not overly soft or firm. We have no issues with loft or mis-shaping.

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Aug 10, 2022
SK
1 out of 5 stars review

Extraordinarily hard.

I expected this mattress to help with my back pain with a firm comfort but instead this turned out not making my shoulder blades stiff but worsening mower back pain.

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Aug 28, 2022
Emily
5 out of 5 stars review

Most comfortable mattress ever!

i have never gotten a memory foam mattress, but after laying on this one, BY FAR THE BEST! it is firm but soft once you lay on it! doesn’t require a box spring at all! i recommend to anyone, especially for the quality and price.

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Dec 14, 2019
Sker
2 out of 5 stars review

Not as expected

Did not fully expand in either end of the matress. It has been set up for 3 weeks. Would not recommend this mattress. We bought the full size mattess and platform. Will most likely have to replace the matress in the near future.

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reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Aug 3, 2021
Nope
2 out of 5 stars review

Wore out after 3 years

Was great, but right around 3 years old my side has gotten very soft and I'm getting horrible back pain. About to try out the alleged 10 year warranty.

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reply from Zinus

Hello, thank you for your review and we are sorry to hear about the issues you are having with your mattress. Zinus's 10 year Warranty covers all manufacturing defects. If you are experiencing decompression issues, please reach out to support.zinus.com and we will be glad to assist in the best way possible, thank you.

Feb 3, 2023
Laurie
2 out of 5 stars review

Proceed With Caution

Nice mattress. Quite firm, but comfortable. However… we’ve had this mattress for less than 90 days, and just with normal every-day use, we have observed significant fiberglass shedding through its cover onto our bedroom floors, our nightstands, all our personal items, and into the air. I repeat: we did not even remove the cover (which, by the way, don’t do - even if it has a zipper). We have just been sleeping on this thing and it has been depositing fiberglass into our environment. So, yeah. Proceed with caution.

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Sep 18, 2019
sleepless in Ohio
1 out of 5 stars review

like a rock

This mattress is barely one step removed from sleeping on cement. I haven’t slept through the night for 6 weeks since getting it, waking frequently in total pain. It’s so hard that laying on a wrinkle in the sheets or your shirt is excruciating. In fact, attempting to flop down on this mattress would likely cause a concussion. After 10-15 minutes of lying completely still and trying not to die, the memory foam will eventually conform around you, but then you cannot reposition without sleeping around a giant divot until it finally readjusts. I purchased the biggest, thickest mattress pad I could find to see if it helped but sadly, it did not. If you love to sleep on your sidewalk or garage floor, this mattress is definitely for you.

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reply from Zinus

Hello, We're sorry that you're not satisfied with your purchase. We understand that mattress comfort is a personal preference. Please reach out to Sam's club for further assistance with a return., they can be reached at 888-746-7726. Thank you.

Jun 10, 2019
veryangrygma
1 out of 5 stars review

Worst mattress i've ever owned.

I want to throw it out now. I've only had it for 2 weeks. It is very uncomfortable. I cant sleep on it. I'm back on the couch. I have had the worse back pain, neck pain, and side pain. My granddaughter has made the same points. Never will by a mattress from Zinus Night Therapy again.

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reply from BetterZZZZ

We're sorry this product didn't perform as you hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club's customer service department at 1-888-746-7726.

Mar 30, 2019
Gigi
4 out of 5 stars review

Great mattress - terrible delivery.

Bought this mattress and was excited to get it to fulfill a need in our household and it was going to be at the front door in a cpl pr days! Two weeks later when the matress arrived I can say my daughter finally has a comfortable matress to sleep on. So at least the mattress is comfortable and meets her need.

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Jul 11, 2019
plainsong76
1 out of 5 stars review

AWFUL- Do Not Purchase

I purchased this mattress in full size and it took a good 2 days to decompress. Not only are the corners not filled in completely, the mattress is larger than a full size- my full size fitted sheets do not fit- they actually ripped while being put on the mattress. As others have stated, the mattress slides continuously on top of the box spring (the box spring fits my bed but the mattress overlaps the box spring by a good three inches on one side). Also, the mattress arrived with a large stain on it. I downloaded six pics to illustrate all this but the Sam's Club website is giving me an error message. About the box spring: it is awful- just a metal enclosure which is hollow inside and fabric zippered around it. I was so disappointed in this mattress, I went to Sam's Club and they luckily offered me a full refund without returning the mattress. Even though I ended up not paying for this awful mattress, I have still ruined a few sets of sheets and it continues to slide all over the box spring. I curse it every time I have to make the bed. You get what you pay for.

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