Jay, we are sorry to hear the tires did not meet mileage expectations. To initiate a warranty claim, please visit your local authorized tire dealer for a full inspection of the tires. Have the dealer give us a call while you are there. Our number is 866-866-6605, 8am - 7pm EST (Mon-Fri) and 9am - 1pm EST (Sat).

2021 Ford Escape Owner, When the shoulder of the tread on one side of a tire wears faster than the rest of the tire, this can result from a variety of conditions (misalignment, loose or worn suspension components, hard cornering, improper tire rotation practices, misapplication, high crown roads or non-uniform mounting. We'd recommend taking your vehicle to an authorized Michelin retailer for an inspection of the tires. You are welcome to contact us at 866-866-6605 8am-5pm EST upon getting their inspection.

Unsatisfied customer, we're sorry to read this but there is a limited mileage warranty on the Primacy Tour A/S. Have your retailer initiate a mileage claim, and contact us at 866-866-6605 with any problems or questions.

Ritchie52, sorry to read this. We'd suggest having the tires inspected by an authorized Michelin retailer. Have the dealer contact us at 866-866-6605 while you are there.