Arrives in great packaging. The faucet is heavy and feels like excellent quality, especially compared to similarly priced faucets. The push button is plastic so feels a little cheap. It’s very stylish and easy to use. The spray pressure isn’t as good as our old faucet. Overall very happy. No regrets.

I didn't ever have a faucet like this but decided to try one. I love the flexible hose I can spray out the sinks with. We love the height because my chef (boyfriend) could fit the big stock pot under it at Thanksgiving. Couldn't do that with old faucet! Even though it's taller, it doesn't splash the counters like my old one. BF said it was more challenging to install but we did it.

Bought this with a new black sink and it is so beautiful. The only reason I didn't give it 5 stars is that you have to hold the button to get the spray nozzle to work and the min you let go the straight nozzle starts running the water. It would have been amazing if there was a way to keep the spray function going without having to hold the button down.

Had two family members recently purchase this faucet to finish off their kitchen renovations and we followed suit. They both had matte black, we bought the graphite. Both are equally attractive. The design and finish are beautiful and it really adds a lot of character to the kitchen. I couldn't recommend it more....but will add a few notes for prospective buyers. Considerations for future customers: -Pay attention to measurements of this faucet and imagine it in your sink. We have an irregular shaped cut in our granite (double basin 60/40 split stainless sink, with the smaller basin 2" shorter) and I feel that when the faucet hangs over the smaller basin the water flows much closer to back edge of the sink than I'd prefer. Anyway, not a knock on the facet at all.....just a reminder to measure against your sink first. We upgraded to this pull-DOWN faucet from a pull-OUT faucet and I never considered it. -The stabilizing mechanism for the pull-down hose is essentially a gate that the head needs to slide into when you're done using it. Having come from a pull-out faucet, it's definitely a bit more work in that you have to consciously make the head fit in the gate as opposed to letting gravity and the faucet hose weight under the sink yank the thing right back into its natural resting place. I even noticed magnetic systems on some pull-down faucets when I was shopping, which is also kind of a brilliant mindless setup. Anyway, it's a minor nuissance that I'm willing to deal with because I love the aesthetics. -The install was simple enough, although I preferred many of the parts (under the counter) from the old, basic builder-grade unit (from a major manufacturer) that it was replacing. The old lock nut as part of the mounting kit was easier to manipulate in a tight space, the hoses running to the incoming hot/cold water lines were a little longer on the old unit (the Vigo hose running to my cold line was just barely long enough to connect without some modifications), and the previous unit utilized a quick-connect system to hook up the faucet hose whereas the Vigo had to be fitted and tightened manually. Not a major deal, but at the price point for this beautiful faucet it would have been nice to have been treated with these things. Hope this may help. To conclude, I'm extremely happy with the build quality, looks and wonderful operation of this faucet and would gladly recommend it to others.

the button to select a spray or aerated stream is a bit on the light weight side.....not well designed. When reaching for the sprayer and pushing the button it can dislodge the button and hang up in the housing and you have to pry it out.....not good. Would like a 2.2 gallon flow restrictor tho.....

Love the features and actually are 2nd of the same design. 1st faucet lasted us a few years and 2 issues required us to purchase new. Chrome finish started peeling and the mechanism to switch from single stream to sprayer stopped working. Having said that, we had many years of faithful operation.

Absolutely beautiful faucet. The instructions are pretty straight forward, but it is somewhat lacking - they could have elaborated more on when to put the plumber's tape. They provide the plumbers tape which is a great extra. We needed the plate and this one with the plate was cheaper than the same faucet without the plate. Such a great find. 1 month in and no leaks. We love it so far

I bought this faucet after attending a housewarming party of a friend. I saw the exact product in his house and had to have it. I LOVE it! It has become the centerpiece of our kitchen and the main talking point. Easy to install! Took me 15 minutes with the help on my 3 year old daughter. The only reason I gave it 4 stars is the button to switch the stream from continuous to shower has already broken within a few months. It was on my to-do list to contact Vigo, and this review request popped up 2 days later.

Bought it to replace an old faucet (don't remember old brand) b/c the hose was leaky. I'm more comfortable with this design as there is almost no tug on the hose. Very modern look! Only upgrade would be a stainless steel hose in addition to all other features

It's only been installed a few days, so I don't yet have long-term experience with it. The faucet seems solid and well-built. One curious thing is that it has less water flow — feels like less water pressure — than the faucet it replaced. Overall very nice, though.