I've been waiting awhile for think to come in. I did tons of research and decided to go with Vigo. When I received it, they did not disappoint! Beautiful producut and works great. I'm remodeling my whole house and will be using Vigo in all the bathrooms! Great job Vigo!

Very elegant design. Very sturdy construction. Very functional. I was a little concerned that due to the type of water we use (well water) that I might have to return the faucet if I wasn't able to partially disassemble the spray head to rinse out particulates and clean it periodically, but it is designed in such a way that makes this an extremely easy process. Bravo on a brilliant design!

I bought a VIGO kitchen faucet in 2011 and recently the spray head went bad on it. We replaced the sprayer inside the head but it did not correct the problem. I contacted VIGO and advised them of my problem. I did not have the original paperwork on the faucet so all I could provide was information about the faucet head. They were great. They found me a new faucet head and shipped it to me free of charge. I had it within the week. Although, I can't vouch for this particular faucet, I can vouch for the company. Very customer oriented. I would buy from them again.

Honestly debated this purchase for awhile the combination of a new drop-in sink and faucet was pricey. Glad and excited I move forward unbelievable how it transforms the look of my kitchen. My home is older and I wanted a faucet that complemented its look and I hit a bullseye with this purchase.

My well out of warranty spray nozzle got stuck in shower mode, I'm sure because I live in a place known for very hard water (San Diego). I emailed tech support late in the afternoon, they responded first thing in the morning. They provided a number to call to get a replacement head, the phone was answered within 30 seconds at the longest. They processed an order for a new head in less than 5 minutes, the cost was only 25 dollars. This works for me! My only suggestion is: Please put your logo or brand more prominently on the product. It took my a while to figure out who to contact. I found my brand by Googling similar faucets and wading through 100s of photos. One thing I did learn, people that buy other brands way overpay. Up to 5x what mine cost!

We love the look of this thing! Makes for a modern kitchen and is well made, it seems. I don't care for the black woven plastic fabric, would have preferred metal, but it gets the job done. Soap pump seems good quality as well, but the pump head, as well as the spray head are plastic. My only three gripes are: (1) I wish the horizontal metal rod holding the sprayer was and inch or two longer. We have a big sink and it's hard to reach the sprayer, I usually leave it out of the "hook", then it's the right distance. (2) I wish the spray mode would automatically turn off when water is turned off, but it sticks, and if left in spray mode, and the sprayer is outside the hook, the next person is in for a wet surprise of the not so pleasant kind. (3) the turn-on handle was loose and I could not tighten it. A little bit of loc-Tite 242 thread locker took care of it. Overall, glad we bought it. Only had for a month, so I can't speak to the reliability

I bought this faucet from Costco online. I received it very quickly. I absolutely love it. It is beautiful, great quality and came packaged as if I had spent millions on it. Would highly recommend this product. The only issue I had was one of the metal hoses leaks and I had to purchase a new one.

I bought this faucet a little over one year ago and had a problem with the sprayer. I guess in touch with Christian L. Tech Service support and he quickly resolved my problem. Great product and fantastic Service Techs!!!! FIVE STARS FOR PRODUCT AND SERVICE. Stephen Adamson

I bought this faucet. After a few months the button on the spray did not work properly. It stayed on spray. I followed troubleshooting instructions in manual. It still did not work. I contacted the company via email and in less than a week, a new sprayer arrived on my doorstep.

I bought this because of the reviews Vigo Industries was getting for customer service, nothing is perfect but, if a company will stand behind its product (most companies won't these days) I want to do business with them. I just installed the faucet, it looks great, a little disappointed with the water pressure but, we'll see how it goes.