I bought this faucet. After a few months the button on the spray did not work properly. It stayed on spray. I followed troubleshooting instructions in manual. It still did not work. I contacted the company via email and in less than a week, a new sprayer arrived on my doorstep.

After having a similar style faucet I researched other faucets online and decided to go with this Vigo model. This faucet extends out away from the backsplash further than our previous one and now I am able to rinse dishes,etc. without splashing all over the back wall. The pull-down feature makes it easy to reach every corner of the sink making cleanup a breeze. I am very pleased with this faucet!

I bought this faucet in January and installed it in March after redoing my counter top. Love the looks, the only problem I have is the spray function, as in some of the reviews I read before I purchased it, I have to hold the button on the faucet head to have it spray, it will not lock into the spray function. Other than that I love the faucet.

I recently moved into a house with this facet installed. I love the look, but the sprayer button was not working. I contacted Vigo customer service and they replaced the sprayer as a courtesy. I couldn't be more pleased with their responsiveness and service and now my faucet is perfect!

This is a high quality, functional product. I have experience with a similar product from a different manufacturer and this is far superior. All of the parts that I needed were in the box and I did not have purchase any additional hoses and fittings as with the competing product. Unlike the competing product I had previously installed, the finish is flawless. This is a good value. After three years, the sprayer no longer switched between spray and jet. Even though that part was out of warranty, Vigo sent me another for free. That is excellent customer service. We also purchased a Vigo farmhouse sink. It is also a great value and can hold a ton of dishes!

We bought this item right after Hurricane Michael in an effort to rebuild our kitchen. It has worked with no problems. When one of our kids broke the sprayer, it was about five minutes to order a new one, and it arrived three days after the phone call. The new sprayer has a different way to operate, which should make it much harder to break. Great product, and outstanding support from the technical team!!

My wife and I decided to remodel our kitchen last year. We had seen multiple styles of faucets before finding VIGO. This faucet was beautiful in pictures and it didn't disappoint in person. From packaging to instructions to installation, everything just seemed to work perfectly. It was a great combination of looks, price, and function.

We are a design firm and love specifying Vigo products for our clients and ourselves. Recently we had a small technical issue with the spray hard on our office kitchen faucet form Vigo. We simply emailed tech support with the problem, there was a friendly reply within the same day, then a tracking number for our replacement part. It was received 2 days later, installed in 5 minuets and working like new once again! So nice to know tech support is on the ball and so helpful, confidence building for us to continue specifying Vigo products on all our projects!

I love this design and the finish of the product is excellent, love the color. It go with my kitchen so well. The top features are the pull down hose that swivels and rotate as well as the push button different water streams. Very sheik and modern faucet for the price!

The faucet was in the house when we bought it almost 5 years ago. Just recently the spray head stopped working and I thought I'd have to get a whole new faucet (because must hardware stores don't carry the item). I called Vigo and they were very helpful in getting the spray head replaced and to us quickly. We love the faucet and the look in our kitchen.