Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 31 cu. ft. French Door Refrigerator for
Samsung 31 cu. ft. French Door Refrigerator
4.3 out of 5 stars
stars
548 ratings547 reviews
  1. 5 stars67% (366)
  2. 4 stars17% (91)
  3. 3 stars4% (22)
  4. 2 stars2% (12)
  5. 1 star10% (57)

Member photos

  • +245 images
Sort by |
Showing 131-140 of 547 reviews
Jun 3, 2026
Reviewer name: Kristi
5 out of 5 stars
5 out of 5 stars review

Great for family

[This review was collected as part of a promotion.] it's beautiful first of all goes with everything the eight eyes spectacular that's what I thought I could do it's definitely helping our family cata

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 23, 2026
Reviewer name: tcla
1 out of 5 stars
1 out of 5 stars review

Trouble from the start

Bought 6 months ago, Ice Makers quit 3 months ago, cold water dispenser is now warm, and as of today everything in the freezer has melted. Service tech is coming to repair. The unit is 6 months old.

Review from Samsung Canada
Helpful?34HRFEPPLRC613741674819
reply from Alfred Samsung CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – 36" 3-Door French Door Refrigerator with External Ice and Water Dispenser and Dual Auto Ice Maker in freezer. Thank you, Samsung Customer Care

May 20, 2026
Reviewer name: Shoponys
5 out of 5 stars
5 out of 5 stars review

HUGE REFRIGERATOR

[This review was collected as part of a promotion.] 31.cubic foot. Suler size, super cold and 3 ice makers on a horse farm is great. Mini cubes great for a water bottle. Smart frig hooked to my phone. It is smater than I am.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 13, 2026
Reviewer name: Sumorts
3 out of 5 stars
3 out of 5 stars review

Mid

[This review was collected as part of a promotion.] The refrigerator works adequately but we had to replacethe motor once. The ice maker doesn't work well, every few months it randomly starts making ice for a few days then quits.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hi Sumorts, We value your feedback, as it helps us better understand how your fridge is performing. To enhance your ice maker performance, you can check out the guide below for helpful steps: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Samsung truly values your business. Jeffrey Samsung Care

Jun 27, 2026
Reviewer name: Hbarber91
5 out of 5 stars
5 out of 5 stars review

Good fridge

[This review was collected as part of a promotion.] Great smart fridge. Holds a lot of items. I like that I can control it from my phone and I get notifications about it being open.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jul 3, 2026
Reviewer name: N brown
4 out of 5 stars
4 out of 5 stars review

Lots of Space

[This review was collected as part of a promotion.] This refrigerator is spacious and produces a plentiful amount of ice. Someone spilled liquid on the glass at the bottom and we have yet to figure out how to clean it.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
Jun 23, 2026
Reviewer name: Cub987
5 out of 5 stars
5 out of 5 stars review

Perfection

The fridge came with my new home. I haven't had a new fridge in such a long time that I didn't know such features existed. Smart features and never ending ice is something I absolutely love!

Review from Samsung Canada
Helpful?34HRFEPPLRC613741674819
Jun 2, 2026
Reviewer name: Momonthego
5 out of 5 stars
5 out of 5 stars review

Great fridge!

[This review was collected as part of a promotion.] Roomy refrigerator That has Drawers and shelving For all products. My favorite refrigerator so far

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
May 17, 2026
Reviewer name: Quique
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It I'm I'm very pleas with this product This This is brother high prof ile ref ri ator and is is very very nice very eff ient

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
May 24, 2026
Reviewer name: TracyP06489
1 out of 5 stars
1 out of 5 stars review

Great features when I works

[This review was collected as part of a promotion.] Twice I’ve lost all fridge contents due to a Freon leak. Overall very nice looking and large capacity for counter depth but not reliable.

Review from Samsung US
Helpful?34HRFEPPLRC613741674819
reply from Samsung

Hi TracyP06489, Consistent cooling plays a big role in daily use, and while the design and spacious counter-depth capacity stand out, we understand how dependable performance matters, especially after repeated concerns and lost food. Situations involving sealed system performance and repeated cooling concerns like these are important for us to review closely, and we encourage you to connect with our support channels below so we can take a closer look: 1. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us 2. X: https://x.com/messages/compose?recipient%20id=18768513 3. Facebook Messenger: https://m.me/samsungsupport 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Kindly provide this reference number (1152541160) when you reach out so our team can retrieve your information. We truly value your business. Geraldine Samsung Care