Thank you for your feedback. We’re sorry to hear that the pillowcases didn’t meet your expectations. Our satin pillowcases are designed with a smooth, soft feel, but we understand that the material might not be as thick as some customers prefer.Regarding the zipper, our satin pillowcases are designed without one to provide a seamless, smooth surface. If you’re looking for a different fit or material, please feel free to reach out to us at hi@discovernight.com, and we’d be happy to assist you.