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Customer reviews for Arrow 20' x 20' x 9' Carport for
Arrow 20' x 20' x 9' Carport
4.2 out of 5 stars
stars13 ratings13 reviews
  1. 5 stars62% (8)
  2. 4 stars23% (3)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star15% (2)
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Showing 1-10 of 13 reviews
Jun 1, 2025
Larry
5 out of 5 stars review

Verified Purchase

Heavy duty, very tall.

This is very sturdy and fairly simple to assemble, but its very heavy and definitely takes two strong people to put up. We got the frame together in about 4 hours. We plan to install the roofing next weekend. I ordered the 20x20x9 model, it is so tall! It also came with some cables and ground achors, which I haven't installed yet.

Review from walmart.com
Helpful?254UE6OJ8LRM13739312066
Jul 27, 2025
chase
5 out of 5 stars review

Verified Purchase

Wonderful

This is great

Review from walmart.com
Helpful?254UE6OJ8LRM13739312066
Dec 9, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Patient

This was returned and you now owe me money...if you would like a good review and future business I would take care of that please

Review from shelterlogic.com
Helpful?254UE6OJ8LRM13739312066
Apr 15, 2025
walter
5 out of 5 stars review

Verified Purchase

as describer....need 2 for assembly

Review from walmart.com
Helpful?254UE6OJ8LRM13739312066
Nov 11, 2020
TSteckel
5 out of 5 stars review

Verified Purchase

Arrow Carport

Arrived in good order, installation is as expected

Review from shelterlogic.com
Helpful?254UE6OJ8LRM13739312066
Oct 27, 2025
Josh
5 out of 5 stars review

More Realistic Models

Eventually it would be cool to see the actual object constructed. I think at this point with the help of AI, the model could be more realistic.

Review from BILT
Helpful?254UE6OJ8LRM13739312066
Nov 27, 2024
Anonymous
5 out of 5 stars review

Amazing quality

I have owned 2 other car ports that collapsed under the weight of heavy snow. When I unboxed this carport I could see the differences, from the high quality steel square tubes big round bars and the quality of the tin for the roof. Once it was assembled the sturdiness of the structure was unmatched with any carport I’ve owned or seen

Review from shelterlogic.com
Helpful?254UE6OJ8LRM13739312066
Oct 1, 2019
khoot
4 out of 5 stars review

Verified Purchase

10x15 carport

For the most part I am very happy with this carport. It looks great and the only reason I give a 4 instead of a 5 is the instructions are not so good. I bought the canvas surround to go on it and I think that is going to make it look very nice also, but haven't installed that yet.

Review from shelterlogic.com
Helpful?254UE6OJ8LRM13739312066
Jul 24, 2025
Gjxjyx
1 out of 5 stars review

No info for anchors

I need help with installing the anchors that were provided and this doesn't show that

Review from BILT
Helpful?254UE6OJ8LRM13739312066
Feb 9, 2024
CATHY
1 out of 5 stars review

Not a happy customer

Pre-drilled holes in the roofing metal did not line up with pre-drilled holes on the steel frame. Shelterlogic will not reimburse for metal purchased to complete the project.

Review from walmart.com
Helpful?254UE6OJ8LRM13739312066
reply from ShelterLogicSupport

Hello Cathy, <br /><br />We are very sorry to hear that you’re having trouble assembling your carport. Normally the panels line up perfectly with the frame once it is squared. We advise the frame must be level and square for the holes to align up with the panels. Please call our customer service line so that we can gather more information and offer the best solution we possibly can. We are available 7 days a week at 1-800-851-1085 (press 1). We are looking forward to assisting you!