Customer reviews for SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person

Customer reviews for SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person for

SaluSpa Ibiza AirJet Inflatable Hot Tub Spa, 4-6 Person

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4.3 out of 5 stars

stars289 ratings142 reviews

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Showing 41-50 of 142 reviews

Feb 27, 2023

Kristy

5 out of 5 stars review

Verified Purchase

Great basic hot tub

Perfect for a small family or small gathering. It's like having a bathtub ready at all times. It will run all the time and it takes a long time to heat up but other than that, it is exactly what you pay for and a little more.

Helpful?

reply from Bestway USA

Hello Kristy, we are happy to hear that everyone is enjoying the SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Sep 11, 2023

Gogos

5 out of 5 stars review

Verified Purchase

Relaxing

We just love our spa! The bubbles give such a great massage and it has been very relaxing. We have ended up leaving the filter on 24/7 and that really helps keep the water levels balanced.

Helpful?

reply from Bestway USA

Hello, thank you for taking the time to review your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 25, 2023

5 out of 5 stars review

Verified Purchase

Best Purchase!

Hubby and I were going back and fourth about different hot tubs. We love Sams so decided to go with this one. Amazing! Keeps hot , the bubbles are amazing also. Definitely recommend 100%.

Helpful?

reply from Bestway USA

Hello, we are happy to hear that you guys are enjoying your SaluSpa Ibiza! If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Apr 29, 2023

Holly Lama

4 out of 5 stars review

Verified Purchase

It's not as easy as it looks

We like the hot tub but there is NO customer service from Bestway, the manufacturer. You can only get viable information through watching YouTube videos.

Helpful?

reply from Bestway USA

Hello, If you have any questions or issues regarding your SaluSpa Ibiza: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 6, 2023

Cat

5 out of 5 stars review

Verified Purchase

Awesome Product - Highly Recommend

We are very impressed with the quality and design of this product. The bubbles are strong. Very relaxing experience. Portable - we took it on vacation with us. Very good value for the price. I was skeptical, but after my first soak, I love it!!

Helpful?

reply from Bestway USA

Hello, we are happy to hear that you are enjoying your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 14, 2023

DWC501

5 out of 5 stars review

Verified Purchase

Easily setup and enjoy

Enjoying the spa. Setting up was so easy. One negative is trying to locate a customer service number to get help if there's a question on parts. I found the number on Better Business Bureau website. The CS agent was helpful with my inquiry though.

Helpful?

reply from Bestway USA

Hello, thank you for your review. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 26, 2023

Ryan

5 out of 5 stars review

Verified Purchase

Cheaper than a stock tank pool.

About a month into using it, and we are very happy. It took us a while to figure out the chemicals, but we did eventually. We are using it about every other day and love having this as an option at the end of the day.

Helpful?

reply from Bestway USA

Hello Ryan, we are glad to hear you are happy with your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Aug 8, 2023

Jane

4 out of 5 stars review

Verified Purchase

Nice product, worthless instructions

We like our Ibiza spa. We attempted to follow the few instructions that came with the product, and successfully got it assembled and running. Some of the provided parts never appeared in the picture instructions so no clue what their use might be. We figured out the chemconnect by searching YouTube. Supposedly you can set the temperature, our spa continues to heat beyond the temp we set. The drain plug doesn't stay open; fixed that with a well-placed rock. The spa is enjoyable. We like that we can pick it up and put it away inside for the winter. Also, the price was right.

Helpful?

reply from Bestway USA

Hello Jane, we are happy to hear you are enjoying your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Aug 22, 2023

Christy

5 out of 5 stars review

Verified Purchase

Affordable and good value

This item shipped fast. It was on sale so great for the price. I was very skeptical at first because it's a blow up. It's very easy to set up and plenty big for my husband, son, and I comfortably. My only complaint is that it takes several hours to get to the max temp, so you have to plan ahead.

Helpful?

reply from Bestway USA

Hello Christy, thank you for taking the time to review your SaluSpa Ibiza. If you have any questions or issues: Please call our Customer Service Department at: 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 8:30 am - 5:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Nov 15, 2022

Shelly

5 out of 5 stars review

Verified Purchase

Awesome for the price!!

Excellent tub!

Helpful?