We're sorry to hear you're disappointed with your Defender2 tires and that you're experiencing black tread material being left on your driveway. We recommend having the tires inspected by an authorized tire retailer. The inspection can help determine the cause and whether warranty assistance may be available. Please contact our Consumer Care team at 866-866-6605 (Monday through Friday, 8:00 AM to 7:00 PM EST, and Saturday, 9:00 AM to 1:00 PM EST), and we'd be happy to discuss the inspection results with you.

We’re sorry to hear that the ride isn't as comfortable as expected. Ride comfort can be influenced by several factors such as tire design, inflation pressure and vehicle setup. We recommend visiting an authorized tire dealer who can inspect the tires, verify proper inflation and ensure they are correctly matched to your vehicle. We appreciate your feedback and if you'd like additional support, Our Consumer Care team is available at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).