We apologize for any inconvenience this may have caused you. We do strive to ensure our products reach our consumers in high quality condition that you come to expect from our company. We would like to make this up to you please contact us at 1-888-572-3809 and reference case #83294274.

We apologize for this experience. We'd like to share the details with our Quality team. Please contact Kraft Heinz from 9 a.m. to 6 p.m. Eastern Standard Time, Monday through Friday, at 1-800-280-7185 for further assistance and reference case # 05498146.

We're sorry to hear that you were disappointed with the taste of the product. Please know that we conduct quite a few tests before our products are introduced into the marketplace. We only launch our products when we know that majority of the consumer testers enjoyed them. We‘ll be sure to share your feedback with our marketing teams.