Hi MRxCOLORADO, Thank you for purchasing the QN85A TV and for sharing your feedback regarding the sound quality. Your new TV features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue. Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs: - Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected. - Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content - Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV. Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode You can also customize sound with Expert Settings. Go to: Settings > Sound > Expert Settings Your TV also features OTS (Object Tracking Sound) which means that there are strategically placed dynamic speakers that track the action and move the sound around you. If you have one, or plan on pairing your TV with a Samsung Q-Series Soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience. To assist you with additional sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist