Customer reviews for SAMSUNG 85" Class Q7-Series 4K Ultra HD Smart QLED TV - QN85Q7DAAFXZA forCustomer photos
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This product has great features.
[This review was collected as part of a promotion.] I use this product for streaming, movies and mirroring my IPad. I also use it for regular TV programming. It is very easy to maneuver through different settings. The picture and sound is excellent no matter what I am using it for.
Great TV at a Great Price
[This review was collected as part of a promotion.] I find my TV perfect for what I need, something that is easy to navigate, has excellent pictures, and at a reasonable price. The only issue that I have is the sound can at times be quiet, but in today's world, most people navigate their sound with a TV of this size and quality with a soundbar. Overall, I would purchase this again.
Good picture, but thats it
the picture is really good, but the rest of the features are terrible. 1. 15 months after buying, 4 thin vertical lines appeared on the screen, 3 months out of warranty. 2. the remote has a minimal amount of buttons, which is nice, but they left out some important buttons, like the backward and forward button for if you're playing music, etc. 3. the q symphony soundbar doesn't always sync up with the tv and it won't turn on automatically with the tv. it did at first, but wont do it anymore. 4. the home screen and app selection screen isn't bad, but can be frustrating. i had a 55" samsung tv from 2012 and would trade that version with this version of tv any day.
West, We appreciate your feedback regarding the screen abnormalities you’re seeing on your Q70A TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test If your issue persists, please know you can locate a service center in your area on Samsung's website. Go to Support (upper right corner) and select Schedule a Service Appointment. This will allow you to find a location nearest you to help you with your repair. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist
Nice picture, weird software
[This review was collected as part of a promotion.] Picture is amazing: clear, smooth. Set up was easy and connecting to apps was fine. Not in love with the software, though. Between the non-intuitive app search and absence of a true “home page”, it can be a pain to navigate between apps.
Clearness
[This review was collected as part of a promotion.] I have other TV's in the past where the blacks are opaque and not clear to see the actual picture do to glare, but this current TV that my we currently own it's a beast!!! Our Q70A it's one or maybe the best TV we have purchased. We are very grateful for the purchased and enjoy every picture presented to us day by day. It's very rewarding for the price.
Stunning value!
[This review was collected as part of a promotion.] I also have the QN90A QLED Neo 4k which costed about twice as much but in terms of quality for the value I'm very happy with this model. The overall design and picture brightness is what stands out to me. Also, the full suite of smart features makes connecting with the various streaming apps really convenient. This model also has sufficient number of ports and types for connecting to peripherals. Overall, a terrific value and very happy to have this!
Below average internal speaker
[This review was collected as part of a promotion.] Installation and set up relatively easy. Internal speaker quality below average. Access to owner's manual difficult. Picture quality is what would be expected for the price. Had to call customer service within a couple of hours of getting unit out of Box All issues were resolved regarding picture quality. During setup feature there was an automatic registration of serial number yesterday however process registered the wrong serial number
JforL, Thank you for choosing Samsung's Q70A TV and for your review. We appreciate you sharing your experience with us. If the picture you are seeing out-of-the-box are still not to your liking, there are several picture settings you may want to try adjusting. You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image. There are also several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to: Settings > Sound > Sound Mode You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings One of the features of your TV is OTS Lite (Object Tracking Sound Lite) which means that there are strategically placed dynamic speakers that track the action and move the sound around you. If you have, or plan on adding a Samsung Q-Series Soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience. You can download the Q70A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the Q70A TV under "4K QLED TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual. I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app 2) Manuals & Software 3) Warranty Info 4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates. ~ Samsung Specialist
Good quality
[This review was collected as part of a promotion.] This is a wonderful TV but I did wish it got brighter my home has floor to sealing windos and the glare from the windows made it very hard to see I have had other tvs from Samsung and LG but this model just didn't work to well for me during the day but at night its perfect.
GalaxyGuy, Thank you for purchasing the Q70A QLED TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer. Your TV has several Picture Modes to choose from, allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode 1) Standard: Is the default mode suitable for general viewing environments. 2) Natural: Reduces eye strain for a comfortable viewing experience. 3) Movie: Is suitable for watching TV or movies in a dark room. 4) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. You can also go to: Settings > Picture > Expert Settings to manually fine tune your image. Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and your content. For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist
Great for gaming and Netflix
[This review was collected as part of a promotion.] I've been using this TV for about a year, and I like it a lot. It's not as expensive as LED, yet has a great picture quality with little to no ghosting in Gaming mode, bright colors, local dimming feature, which makes blacks truly black, and has a great value overall. Built in sound quality is also surprisingly decent. I would definitely recommend it for gamers and for streaming.
Best On The Market
[This review was collected as part of a promotion.] My family & I have gone through several different Living room TVs in the past couple of years. We were formerly loyal Vizio customers. Unfortunately, all of the TVs that have stopped working for us, we're that very same brand. Around a year ago, we did our research, and decided to with a Samsung. I am pleased to say that, from the time that we hung the Samsung TV until now, we have had 0 issues or difficulties with this model of Samsung. We will continue to be loyal Samsung customers until the quality of the product regresses, which I do not foresee happening anytime in the near future. Keep up the good work Samsung! You truly put out quality products for a very reasonable price.