Thank you, Kel14! We love to hear positive feedback and we’re delighted you’re enjoying your new Samsung TV. 

Hi, We appreciate your feedback on the image quality of your Q70A TV. To optimize your picture quality, please be sure your firmware is up to date with version 2001.3 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update. You may also want to enable Auto Update for convenience. Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

kayens, Thank you for your review regarding the image and sound quality of your new Q60A QLED TV. Your TV features Object Tracking Sound Lite which tracks the action with strategically placed dynamic speakers and Adaptive Sound which automatically adjusts audio to enhance everything from dialogue to music and sports. You can select a sound mode that you prefer for a content type or your listening environment. Go to: Settings > Sound > Sound Mode You can also customize sound with Expert Settings. Go to: Settings > Sound > Expert Settings Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode To manually fine tune your image, you can go to: Settings > Picture > Expert Settings and further configure settings such as Brightness, Contrast, Sharpness, and Picture Clarity Settings. I hope you can use these adjustment recommendations to set the image to your liking. If you would like further assistance with settings, features, or functions, please reach out to Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals, Software, & Warranty Info ~ Samsung Specialist