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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars
1,486 ratings1,456 reviews
  1. 5 stars59% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (143)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 161-170 of 1,456 reviews
May 21, 2020
Anonymous
4 out of 5 stars review

Great bed - bad shipping

The bed and the extra bed protector that we purchased are very good quality. Side sleepers and firmness is perfect. We ordered another bed protector for another bed about a month ago and keep getting emails saying the delivery is being delayed.They also have a Phone recording Saying they can’t take calls. This may be about Covid but we sure would like our ordered bed protector.

Review from DreamCloud Sleep
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Mar 26, 2019
Anonymous
2 out of 5 stars review

Very Firm

It’s only been a week and I’m having a hard time adjusting to it. What ever part of me is in contact with the bed is sore after an hour or more. I’m really worried it’s not going to get any better. I wish it was a bit softer as I think I’d really love it. I’m not ready to start looking again for another affordable bed. I hope some kind of magic happens soon and I like it.

Review from DreamCloud Sleep
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Apr 23, 2021
Janet S.
5 out of 5 stars review

Very pleased !

We purchased the King mattress and have been sleeping on it for several weeks now. We both love it. It is so comfortable. I use to have pain in my back and was a restless sleeper on our old mattress but since sleeping on this I am sleeping soundly, comfortable and waking without pain. My spouse is having the same experience. Also; in love with the pillows that came with it.

Review from DreamCloud Sleep
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May 5, 2019
Anonymous
4 out of 5 stars review

The delivery and set up

The delivery and set up were great! I do enjoy the comfort of the bed but I have been experiencing terrible neck cramps when I wake up. I’ve tried everything from different pillow firmness to no pillows at all. I just can’t seem to find a winning combo.

Review from DreamCloud Sleep
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Apr 20, 2021
Fred Z.
4 out of 5 stars review

Firm, high quality

The mattress is more firm than I expected. I got the premier because it had extra comfort foam but it's still more firm than I wanted. I'm a side sleeper so it affects my hips. Back sleeping, it's comfortable. So far the foam is holding up with no sagging or cratering like the name brand expensive mattress it replaced.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
2 out of 5 stars review

Hard mattress

The new mattress is hard. I had to put a cushion topper on it to make it soft or alittle soft. It doesn't sleep like a dream cloud like they say. My old mattrese was better and I should of not gotten rid of it so fast. I would return this but it is too late. Very unhappy for the price I paid .

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We wanted to reach out to thank you for sharing your experience with us. We greatly value every customer's perspective and are always looking for ways to incorporate feedback we recieve to provide the best experience possible. If you have any additional concerns, or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Apr 22, 2021
Brian K.
1 out of 5 stars review

Will it ever ship??

Been 6 weeks since we paid for the mattress and still no shipping details. So if you want to pay for something and then wait forever then you've found the right place. I read mattress comparisons online and thought this was a good deal but I was so wrong.

Review from DreamCloud Sleep
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Feb 25, 2021
Nevin R.
4 out of 5 stars review

Premier package!

The mattress itself is great! The platform is cheap and broke the same day we got it. The pillows are nice but takes some getting used to. It’s great for the price but not something I would absolutely rave over. Definitely get the extra topping on the mattress!

Review from DreamCloud Sleep
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Mar 2, 2021
Richard E.
4 out of 5 stars review

Pleasantly surprised

I bought the mattress for a second home. I only get to sleep on it about one week a month. So far I like it more than my two year old mattress I spent a lot of money on. The DreamCloud is a little harder than I expected. I’d rate it a 6 or 7 for firmness. I still get a sore hip as a side sleeper, but it’s not as bad as my regular mattress.

Review from DreamCloud Sleep
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Jun 17, 2020
Anonymous
5 out of 5 stars review

Love it!

We’ve purchased the highest Beauty Rest only to have it sink over 5” in less than 2 years. Then tried Serta and couldn’t get comfortable. After a lot of research on top rated beds, we took the plunge and decided to try Dreamcloud and we have slept the best we have ever slept!!! From the first moment we sat it it it literally felt like sitting on a cloud. The first night was amazing and we woke up without back pain, without hip pain, and shoulder pain. We couldn’t be more pleased!!!

Review from DreamCloud Sleep
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