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DreamCloud Premier 13" Hybrid Mattress

Fei Wang

purchased the dream cloud have been sleeping well for the last three months..

DreamCloud

DreamCloud Sleep

I expected more from the mattress. It leans to one side and is way too soft.

My new mattress

Honestly and truly the most comfortable mattress I've ever laid on. Ever.

Wow!

I love this mattress! It's the most comfortable bed I have slept on

Mattress

I got a king size ... it's very comfortable... I love it

New bed

Still trying to get used to new mattress. But already I can see a difference to my old mattress.

Still trying to get used

Cool to the touch. Beautiful. You know it will be the best sleep ever.

Everything came quickly and was easy to put together. My guest loved the comfort of the mattress.

All went great

Great delivery time and quality in both purchases. Frame and mattress.

Purchase

Edge of mattress is firm but other parts are softer.

Comfort

Bought this at Sam’s.  When letting mattress expand the zipper didn’t hold.   Dream cloud not responding.   Sam’s not honoring their warranty.  Said they would respond by email in 24-48 hours. Has been over 10 days and no response.   Spoke with 3 customer representatives.  The first one offered me $50 gift card to forget the zipper is broken. The 2nd customer representative said unless I ordered online it was my tough luck that I bought a faulty mattress.   The 3rd customer representative Kim said I would be getting email after he reached out to Dream Cloud.  Very disappointed with Sam’s club customer service.  Sam Walton would roll over in his grave ……

Zipper on mattress came apart

Nice mattress for under $1,000. Way better than the mattress store prices. Medium firm, it's what the mattress manufacturers would rate a 6.5 on a scale where 1 is softest and 10 is firmest. Very close to the $2,400 Helix we were considering. Good edge support for a 13" tall mattress. Also sleeps pretty cool temperature. The manufacturer does not provide a sleep guarantee on items sold by 3rd parties like Sam's, but you still have the usual Sam's return policy. You also get the factory warranty by Dream Cloud. ( I called them ) Support from Dream Cloud is overseas if that bothers you.

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