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Sam's Club
Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
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4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 1,071-1,080 of 1,455 reviews
Apr 27, 2021
Angie G.
4 out of 5 stars review

Happy with purchase

Super comfortable, best sleep ever! Only downside is how heavy it is and difficult to put sheets on.

Review from DreamCloud Sleep
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Apr 22, 2021
La S.
5 out of 5 stars review

Great Bed

I’m loving my new purchase. Very comfortable, not too soft, not too firm, just like Goldilocks...just right.

Review from DreamCloud Sleep
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Apr 8, 2019
Anonymous
1 out of 5 stars review

Not for me

Bed is much firmer than anticipated. I thought the memory foam would help out but really adds no level softness

Review from DreamCloud Sleep
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Mar 26, 2019
Anonymous
5 out of 5 stars review

Worth every penny and so happy with my purchase

I purchased the king bed and bed frame. The bed is the perfect support and softness. I actually wake refreshed every morning and not sore for once.

Review from DreamCloud Sleep
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Nov 9, 2019
Anonymous
4 out of 5 stars review

Dreamcloud

Mattress is not bad. Quality appears to be good. Luxury firm is a good description. Adjustable base is good. Micky from customer service was great!

Review from DreamCloud Sleep
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Jul 25, 2019
Anonymous
5 out of 5 stars review

Second to none quality

We have enjoyed the quality materials and comfortable rest we have experienced with the DreamCloud mattress.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
1 out of 5 stars review

Late delivery - poor quality frame

Bed took 3 months to deliver and the platform frame I ordered is extremely flimsy. Would not recommend.

Review from DreamCloud Sleep
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reply from Supplier Response

Hello! We wanted to reach out to thank you for sharing your experience with us. We greatly value every customer's perspective and are always looking for ways to incorporate feedback we receive to provide the best experience possible. If you have any additional concerns, or if there is anything we can do to be of assistance, please feel free to reach out to our support team. We can be reached by email at support@dreamcloudsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Oct 15, 2020
Anonymous
1 out of 5 stars review

Not comfortable

The mattress got very hard within a month and the pillow never took form they remain lumpy This is not what I expected.

Review from DreamCloud Sleep
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reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.

Oct 15, 2020
Anonymous
5 out of 5 stars review

Great comfort

Finally found my last mattress. The last one I will own. It’s absolutely the most comfortable mattress I’ve ever slept on.

Review from DreamCloud Sleep
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reply from Supplier Response

This is fantastic to hear and we are so glad you are getting the restful sleep you were looking for. Thank you for taking the time to review the mattress, we appreciate you!

May 22, 2021
Ed B.
5 out of 5 stars review

Very comfortable bed. Better have

Very comfortable bed. Better have help to move it when it comes a king weighed about 250. My back still hurts.

Review from DreamCloud Sleep
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