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DreamCloud Premier 13" Hybrid Mattress

The quality of this mattress is amazing. I would recommend this mattress ! I am disappointed that it hasn’t improved my horrible sleep quality tho.

Quality

DreamCloud Sleep

I’ve had the bed for a little over a week and it still smells, I know you advertise littler to no smell but it’s pretty strong!!

Smell

Matress ordered was a medium but feels like a very firm. Not comfortable and causing aches and pains.

Matress ordered was a medium

waited 2 months, still not in warehouse and NO COMMUNICATION from dream cloud. Purchased a mattress from their competitors
poor business practice

Had to cancel order. waited 2 months

A little firm at first but within a few days I got use to it and now I wouldn't have it any other way

Great bed for good price

Mattress seems great, but it took to long to get it. If they could speed up delivery time that would be awesome

Only has it a couple days

After a few weeks I can still smell the chemicals. I can feel the springs when laying on it. Not worth the price

Not what I expected

I ordered this mattress early March, and keep getting noted that it is delayed. That’s fine but don’t ask me to review some thing I don’t have.

How can I review some thing I don’t have?

The mattress is worth every penny. Only fault is it took 2 weeks to get here! It took only 4 hours to get to 15 inches! Best sleep ever

Worth it

So far, so good. 
I have sleep only for two nights because I'm a truck driver. I hope have better sleep next time.

My Dream Claud

Bought this at Sam’s.  When letting mattress expand the zipper didn’t hold.   Dream cloud not responding.   Sam’s not honoring their warranty.  Said they would respond by email in 24-48 hours. Has been over 10 days and no response.   Spoke with 3 customer representatives.  The first one offered me $50 gift card to forget the zipper is broken. The 2nd customer representative said unless I ordered online it was my tough luck that I bought a faulty mattress.   The 3rd customer representative Kim said I would be getting email after he reached out to Dream Cloud.  Very disappointed with Sam’s club customer service.  Sam Walton would roll over in his grave ……

Zipper on mattress came apart

I am providing this review after 1 month. I replaced a 13 Year old Tempur-Pedic The Hybrid mattress is the way to go. It provides the stability required. The firmness is perfect. A solid feel. Not to hard and not to soft. The side edges are not the firmest, but they are ok. The DreamCloud states that it requires a solid mattress base and I have the mattress sitting atop a Tempur-Pedic solid base. Works great. I expected a getting use to period, but within a few days we have adjusted completely.

Customer photos