Great vac with suction

it was USED

Terrible broke less than 6 months

[This review was collected as part of a promotion.] Thanks to the Stellar Product Testing Panel for providing me with this vacuum. This vacuum was great for cleaning every flooring surface in our home. We have tile, carpet, and area rugs throughout our home. The vacuum automatically sensed the different types of flooring & adjusted accordingly. You can feel and hear the difference as you moved throughout the house. The vacuum is easy to move around the house. It looks sort of bulky but it glides so surprisingly smoothly, especially on tile floors. The tangle-free brush lives up to its name as well. My favorite feature of this vacuum is definitely the surface sense. My old vacuum had to manually be adjusted for different surfaces. This glides so easily from one surface to another and does a great job even picking fine dog hair out of our area rugs and the couch. I think other pet owners would be pleased as well. The only negatives are that it doesn't have a retractable cord. At this price point, I don't think that's a crazy feature to ask for. And it's bulky for the stairs. It would be nice if the canister and hose could separate to use as a smaller vacuum for things like that.

[This review was collected as part of a promotion.] This product is very good. It will work well for me. I definitely would buy it again if I had to down the road. I would definitely recommend it to anyone one that would love to buy one and try it for themselves. I think anyone that dose buy it would fall in love using it. I don't have pets at all. I do love all pets. I think it would work well picking up all the pet hair around anyone one's house they live in. Bissell makes all around good and well built products as well. I even have the Bissell Pet Hair Eraser Turbo Rewind Model No 2790. It is a very good product I even own the Bissell Crosswave Pet Pro. I even love that product as well. It works every well as well.

[This review was collected as part of a promotion.] This was a great, easily maneuvered vacuum. We have mainly hardwood floors downstairs and rugs and carpet mainly upstairs. It does a great job at sensing the floor surface and adjusting. I don't think it was phenomenally stand out in any particular way but it is a great solid vacuum. We received this product as a part of the Stellar Product Testing Panel

[This review was collected as part of a promotion.] I received this amazing vacuum as part of the Stellar Product Testing Panel. I really enjoyed using this vacuum in my kitchen on tile floors. In my bedroom on the carpet. But most of all on the carpet my daughter plays on every day! It literally sucked up a crazy amount of dust dirt and other yucky things I didn't even know were down there. The first time I emptied it, compared to the times since, is a whole difference. That initial cleaning sucked up so many things from her carpet. This vacuum is so easy to move around and get into spaces with, it changes easily to get all my surfaces which I appreciate. Also that it is super light.

[This review was collected as part of a promotion.] I received the Surface Sense Upright Vacuum through the Stellar Product Testing Panel, and I was pleasantly surprised with the suction power and variety of attachments. I was using a Bissell stick vacuum, and the Upright is much more effective on larger messes and general cleaning. I have a two-bedroom home, with carpeted bedrooms and hardwood common areas, so a vacuum that is versatile for surfaces like this one is important to me. However, I did discover that I had to manually turn on the brush when I was vacuuming an area rug instead of it turning on automatically. The vacuum was harder to push around both because it felt heavy/took force to push and because changing direction takes more time and effort. Overall, my favorite feature of the Surface Sense Upright Vacuum is the incredible suction on multiple surfaces, and its long cord allows me to clean multiple rooms without having to plug and unplug every time I cross a threshold.

[This review was collected as part of a promotion.] Dog hair accumulates (densely) on the non-drive end of the roller. This creates tremendous heat and results in a burning smell. I have to remove the roller and clean after every use. Not suitable if you own a Golden Retriever and carpet!

[This review was collected as part of a promotion.] I purchased this vacuum to replace a VERY popular brand that I've had for a very long time (15+ years) That vac was so old they no longer had parts for it! so considering we have area rug, laminate and vinyl floors I decided to try this floor sense model. So here it is. The suction is amazing and with the power head brush, my carpets are virtually pet hair free! Now, I have 18 feline fur babies (that is not a type-0)all indoors. With that we have 9 huge litter boxes placed strategically throughout the house. That being said, clean-up is an everyday chore. This vacuum gets everything up! No scatter of the litter pieces and it gets right up to the floor trim and carpet edges. The headlight is a great feature, even though I thought it was weird at first but I illuminates all of the debris so I don't miss anything! After about a few weeks of use I gave it a total cleaning as litter makes a lot of internal dust. Taking everything apart was so easy. I washed all of the parts and reassembled them with zero issues. And, I even ran over a hair ball on the carpet and had to completely disassemble the power head brush etc. That was super fast and easy as well.( I did get a replacement brush roll so I could continue to clean after that mishap) Anyway, I am so happy with this vacuum! There are a few cons however but the only one that I can say is an issue are the tools. The oval brush should be rectangular, and the crevice tool could have a brush at the end and maybe be thinner but my old attachments fit. The cord could be longer but that's a nominal issue. The hose could also be longer. When I use the attachments the vac wants to tip over (but so did my old vac) and really, what I need from this vacuum I have. Super easy to clean and maintain, superior suction, easy to maneuver around furniture, it's quite and lightweight. One thing I would ask of Bissell, could you make a tool with extension wand for floors that is flat enough to go under beds and other furniture??