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Customer ratings & reviews for
Westinghouse 12,000/15,000-Watt Gasoline Powered Portable Generator
4.7 out of 5 stars
stars1,183 ratings1,183 reviews
  1. 5 stars79% (940)
  2. 4 stars14% (160)
  3. 3 stars4% (43)
  4. 2 stars1% (7)
  5. 1 star3% (33)
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Showing 61-70 of 1,183 reviews
Jan 27, 2025
name not known
4 out of 5 stars review

Respectable price for size of generator

1. Surprised the gas tank was made of metal and not poly 2. Assembly instructions mentioned the use of four (4) washers when attaching wheels to frame, (a) no washers were included (b) if washers had been provided there would not be enough space on axel shaft to use them - assumed change in axle design 3. Use as house backup power in event of hurricane or ice storm. Plan to follow breaking procedure and then put up in long term storage - owner's manual recommends draining carburetor bowl for long tern storage. Owner's manual does not provide details on location and steps to perform this task. It appears its located under the air filter housing which may be a challenge.

Review from westinghouse.com
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Feb 8, 2025
Eddie M.
5 out of 5 stars review

Finally Satisfied With My Purchase

I would like to update my initial negative review but couldn't locate it. Initially purchased a WGEN12000C in July of 2024 quit on met just 2 months later. Took it to one of their service centers in mid September of 2024 and after about 5 months and several replace parts Westinghouse finally agreed to just replace the generator. My original generator was no longer made so they sent me the WGEN14500C instead. I've had the new replacement generator for about 3 days now, so am going through the break in period and running on very light loads and so far so good. Fingers crossed, this generator will serve me well for many years to come as did my original generator that I had for over 5 years (WGEN9500DF). Getting a replacement was a very length process but I'm not sure if I could put all the blame on Westinghouse as I'm sure the repair shop has many other generators to work on as well.

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Aug 31, 2019
dean
5 out of 5 stars review

quality and shipping execution near perfection

Westinghouse executed the design and development of this generator 100% to my expectation. Shipping was very well thought out to minimize assembly time and effort. Lifting the heavy generator out of the nest and above the wood blocks was difficult. This could be improved by attaching the vertical wood blocks with screws to make them removable. Function of the generator was perfect. Very pleased with my purchase decision.

Review from westinghouse.com
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Mar 30, 2025
Irishausse
5 out of 5 stars review

Peace of Mind

We kept losing our electricity more than usual this past winter. Wanted a reliable source for backup. We own several physically challenged equipment. Such as power chair, sit to stand lift, and power recliner. The generator became an absolute necessity.

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Aug 29, 2021
Motortrend67
5 out of 5 stars review

Worth the money

Retired USAF guy here. 34 years working on support equipment. Knew westinghouse was a good product, but hadn't seen any in action. Little skeptical. Bought the 12k continuous/15k surge gas engine. Wired a 6 gauge circuit to the breaker box on its own 50 amp breaker. Runs the whole house. 3 br, 2 bath, 2400 Sq ft...2 fridges, 1 freezer, electric water heater and a 5 ton central unit. Thoroughly impressed. Well worth the money. Am considering upgrading to the 20K later on down the road.

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Apr 6, 2025
Pizza guy
5 out of 5 stars review

Power outage for 4 days in Michigan

Ice storm in Northern Michigan April 2025, this unit powered my restaurant freezers and refrigeration units for 3 days with ease. It went through about 10 gallons of gas every 10 hrs. I am extremely happy I bought this. It saved me a lot of money in possible lost food cost due to no power.

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Apr 9, 2025
JohnnyOM
5 out of 5 stars review

Ready for Hurricane Season

Bought the 14500 TF a couple weeks ago. Going to have a power inlet installed so we can run the whole house. Hopefully we will only need to run it for normal maintenance and not a storm. Glad we have it just in case. This generator is well built and easy to prep.

Review from westinghouse.com
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Sep 30, 2020
nortonld
4 out of 5 stars review

Great Features

Product requires some minor assembly but very simple. Have not operated the unit yet but I like the layout of the control panel. The battery charging port is a really nice feature. The terminals on the battery need to be located on top simplify battery connections. Also a place to store the spark plug tool and oil funnel would be nice. Changing the oil looks to be a messy encounter. Maybe extending the drain beyond the frame or enlarge the hole near the drain plug.

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Jan 8, 2025
DEW2
5 out of 5 stars review

Westinghouse WGen20000c

Bought this generator 1-7-2025. l looked at quit a few before deciding to purchase it. I haven't gotten a chance to run it yet. I'll have to go thru to break in process first. Then once completed, I'll hook it up to run the house to see how it performs.

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Nov 17, 2025
GregoryKY
3 out of 5 stars review

just got it & registering

Hope it works better than a smaller gas Westinghouse I bought. Had to take in for repairs twice in the last year, right when I needed it. Would not have purchased a Westinghouse again, but reviews are good and I need a bigger tri-fuel unit and westinghouse was the only one with everthing I want

Review from westinghouse.com
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