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Customer ratings & reviews for
Westinghouse 12,000/15,000-Watt Gasoline Powered Portable Generator
4.7 out of 5 stars
stars1,183 ratings1,183 reviews
  1. 5 stars79% (940)
  2. 4 stars14% (160)
  3. 3 stars4% (43)
  4. 2 stars1% (7)
  5. 1 star3% (33)
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Showing 51-60 of 1,183 reviews
Mar 18, 2026
18000 watt tri fuel
4 out of 5 stars review

WGEN 14,500 TFc

I bought about a month ago. Only run to charge the battery. Run well, should have researched better. Not enough watts on propane for what I really wanted. The sizing is misleading.

Review from westinghouse.com
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Jun 23, 2023
Not recommend
1 out of 5 stars review

NOT RECOMENDED gen20000

Generator starts and runs and shuts off randomly. After 15 min. , 22, 5, 45, minutes . Been with out power. Tried at 3 in n the morning after let it cool down to see if there is a overheating but exactly same thing happened as I'm writing the review. My old general 8000 after being in storage for 3 yrs works perfectly fine in my neighborhood house after I let him borrow since I bought this new gen20000 generator. Garbage. Good luck!!!! with the tech support.

Review from westinghouse.com
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reply from Customer Care

Thank you for your review. We are sorry to hear about your problem and would like to see if you can send your contact information to WestinghouseVIP@wpowereq.com so a Sr. Tech can reach out to you to troubleshoot.

Dec 30, 2024
RedfishAssassian
5 out of 5 stars review

Perfect Home Generator

I bought this after the recent Hurricanes this year, and after debating a Generac- this will power my entire house for a fraction of the cost. I had an electrician install an inlet box and interlock switch and I'm good to go. Even with that being professionally done, I'm all in for 1/3 the cost of a generac.

Review from westinghouse.com
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Aug 31, 2019
dean
5 out of 5 stars review

quality and shipping execution near perfection

Westinghouse executed the design and development of this generator 100% to my expectation. Shipping was very well thought out to minimize assembly time and effort. Lifting the heavy generator out of the nest and above the wood blocks was difficult. This could be improved by attaching the vertical wood blocks with screws to make them removable. Function of the generator was perfect. Very pleased with my purchase decision.

Review from westinghouse.com
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Apr 11, 2025
DOA***DaveyCrocket
5 out of 5 stars review

Full featured whole house back-up Generator

Not really having a budget for a whole house back-up generator but knowing what was the most important thing during a power outage was the primary focus of this generator purchase. You never really know exactly what circumstance your going to find yourself in when your looking to power your house because of an outage. Was your gas line taken out by a careless excavator, was there a natural disaster, or a terrorist attack? You better hope you have a tri-fuel generator if you are looking to have all your options open to you when it really counts, that's why i chose the WGen 14500TFc. With the THD <5, total steel construction, heavy duty V-twin (even has an oil cooler and oil filter), low idle control, battery maintainer, electric start, and remote start you really cant go wrong. This generator is built very well with every feature you could want. Check out the other big name manufactures and I'm pretty sure you will come to the same conclusion that i did. I didn't want the problems that come along with a permanent generator that will only run on 2 fuel types or the eventual hassle that comes with the automatic transfer switch and separate load center of a Generac style stand-by generator. If you want the best setup for redundancy, buy this Tri-Fuel Westinghouse generator, a Eaton T050N (for the 50 amp receptacle), a interlock for your load center, and a LUNTHINK outdoor generator enclosure. Don't forget to FLOAT the neutral!

Review from westinghouse.com
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Feb 11, 2025
Big CDB
5 out of 5 stars review

Easy Set up!

Just received my generator. The way it is packaged for shipping makes it super easy to put together. The wheels go on easy! The oil supplied was in a 1.6 L bottle which is exactly the amount of oil needed for set up. I saved and refilled the oil bottle so my next oil change will be easy. One thing I would have like to have included was the male quick connect for the Natural Gas supply side.

Review from westinghouse.com
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Mar 30, 2025
Irishausse
5 out of 5 stars review

Peace of Mind

We kept losing our electricity more than usual this past winter. Wanted a reliable source for backup. We own several physically challenged equipment. Such as power chair, sit to stand lift, and power recliner. The generator became an absolute necessity.

Review from westinghouse.com
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Jul 28, 2019
TTom
5 out of 5 stars review

Generator meets advertised quality and performance

Ordered this Generator from Amazon.com. Arrived 7/26/2019. It arrived VERY well packaged and protected with all parts for the Generator. Very little assembly required, it was simple and quick to assemble. All instructions are very clear and easy to follow, from unpacking to the first start-up. It starts quickly and easily. I have not as yet finished wiring it to my home to put it under a load. This Generator is obviously of good quality, nothing about it cheaply made. I have no doubt it will perform well under a load. So far I am pleased with this purchase and very happy that it has a 3 year warranty, most don't have this much warranty.

Review from westinghouse.com
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Mar 17, 2025
Alpha American
4 out of 5 stars review

Pros and cons

I use this generator daily on the farm. It works great. I like the low idle feature to conserve fuel. However, one of the 30a receptacles has gone out after 9 months, and on low idle it tends to burn out capacitors on compressors when using the low idle mode.

Review from westinghouse.com
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Aug 29, 2021
Motortrend67
5 out of 5 stars review

Worth the money

Retired USAF guy here. 34 years working on support equipment. Knew westinghouse was a good product, but hadn't seen any in action. Little skeptical. Bought the 12k continuous/15k surge gas engine. Wired a 6 gauge circuit to the breaker box on its own 50 amp breaker. Runs the whole house. 3 br, 2 bath, 2400 Sq ft...2 fridges, 1 freezer, electric water heater and a 5 ton central unit. Thoroughly impressed. Well worth the money. Am considering upgrading to the 20K later on down the road.

Review from westinghouse.com
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