First off, this is a monster. Make sure you have help loading and unloading it as it's very heavy and well packaged. It arrived without any damage because it was packaged so well. I purchased this as a whole-house backup solution to a wired transfer switch. Setup was simple - attaching wheels and axles required no tools. Quick start and Owners Manual was written so it could be understood and it was very comprehensive. The generator was able to power everything I bought it for and then some. The first start was effortless and the quality of everything is top notch. It does call for a 5-hour buirn-in at no more than 50% load, so that was a bit offputting but running it for an hour each day for 5 days solved that. Again, this is a big generator so you will need an appropriate space to store it.

Bought this as a replacement generator. We chose this because of the good reviews & the fact it said it's quiet, as this is being used at our hunting property. The power supply is enough to run out window A/C unit, microwave, lamp & a 14" TV. perfect for what we needed!

I purchased the basic wgen9500 without dual fuels or CO sensor. Unfortunately certain states are mandating the CO sensors. From my experience, if the wind blows the wrong way, the CO sensor is designed to shut off the generator due to the increase in CO. Get the basic unit while you still can!

Overall satisfied with this machine. It's a beast, but able to power my whole house with an outdoor 50A receptacle and interlock switch put on my panel PRO's: Powerful, appears to be well built, looks good, has 50A outlet and PLENTY of other plugs, has clean low THD power, good value, I like the low idle mode for warming up and cooling down the machine CON's: - Very heavy. Ok to roll on flat surface, but challenging to roll on even a slight incline. Don't expect to move this into a truck bed or up any kind of hill without some major help. - Loud. You probably expect this, but it's about as loud as a riding mower at full throttle without mowing deck engaged - Large Size. Before you buy, check the dimensions and make sure you have a plan on for where to store it. Will be a challenge to store in a garage if you also plan to park a car in there too. - Oil dipstick is hard to remove and replace - Connecting battery is a little tricky due to weird angles of wires - Location of 50A plug means that you have to tuck the cord behind the generator wheel. Not a big deal, but could have been thought out better

It has everything we needed. The assembly was very easy. The instructions were also easy to understand. We ran it for 4 hours varying the load and had no problems. We are going to order the ST Switch and build a ventilated generator box. So far, so good!

We bought this generator about a month ago. It so easy to use. It started the first time we tried. It has a pull start, an electric start and remote control start. It is much quieter than our other generator. We are very pleased. Came with everything that it supposed to have.

We just purchased this generator and got it all set up no problem. It started on the first try. Haven't actually had to use it yet, but if it starting on the first try is any indication of how it will work in the future, it will be perfect. My wife even started it with little to no instruction.

Seems to be a solid strong generator. Happy that it has a switch that allows me to turn off the Smart Idle. Smart Idle switch is not mentioned or pictured in product info. Product info does not cover info on oil filter service intervals, also the manual does not mention that the battery should be turned around from a shipping position to make it easier to connect the cables. Besides that the manual and product information needs to be updated, I think I will enjoy this generator very much

Generator is strong and works for the application that we use it for. Handles a surge well. Only problem that I have encountered is the oil sensor has some issues. I check the oil everyday that the machine is used and unplugged the oil sensor and have had "0" issues.

My previous generator took both (the generator and I) of us to keep the house going during power outages. Now I can relax and let the generator do all the work. After reading many reviews and talking with neighbors and friends who own backup generators, Westinghouse was the name most recommended. I have used the generator two times so far and all is well. Using the fob to start this thing is great. The control panel is well laid out and easy to understand. This is a great package. I will be recommending this generator to all of my friends.