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Customer reviews for OFFLINE: Lifetime Adventure Tower Deluxe Playset for
OFFLINE: Lifetime Adventure Tower Deluxe Playset
4.5 out of 5 stars
stars560 ratings515 reviews
  1. 5 stars75% (419)
  2. 4 stars16% (87)
  3. 3 stars2% (12)
  4. 2 stars2% (13)
  5. 1 star5% (29)
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Showing 491-500 of 515 reviews
Jan 31, 2021
Frustrated mom of 4
2 out of 5 stars review

It looks great, but a nightmare to assemble

First of all the set comes in a giant wooden crate, we now need to dispose of. Most of the holes don't align, so a step that should take 5 minutes can take over an hour. Then there is a step where you need o drill through metal. I don't have a drill strong enough to do that. We're Pretty much over building this thing and my poor kids are heartbroken. I don't know if we got faulty parts or what, but this does not take 8 hours to build. We've spent our entire weekend on this and we haven't even gotten the roof on the tower on. Nightmare!

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from Reviews

We are sorry you are having trouble assembling your playset. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Apr 12, 2015
Momof5
5 out of 5 stars review

Amazing Play Set

We have had this play set for a year now. Our kids (and the neighborhood kids) all love playing on it. We compared this to the other play set available and picked this because there was no huge gap between the climbing wall and the play set floor for children to fall down. we also like the look of the play set and that it is different then all the others out there. Other reviews have complained about the top step of the ladder, Our 2 year old twins are small and have both never had a problem with climbing up. We have no complaints about this at all. Hands down the best purchase we have made for the kids. We had no problems with the installation. My husband and I put it together in a Saturday (I am not handy at all). We did put some things together ahead of time so it would go faster (the roof, the ladder, the rock walls...). As long as you read the instructions and make sure you have the right parts it goes smoothly. Our kids love it!

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Jul 10, 2021
Crystal L
5 out of 5 stars review

Excellent

I bought this structure about 5 years ago. It took quite a while to assemble between my husband and I, but we did it fine. 5 years later I can report that my kids play on this all the time still and it was a great investment. It has held up great, colors are great, no weather damage. I highly recommend this. It was so wonderful having this during COVID for my school aged kids to play on at home recess while schools were not in person. I have no complaints and am very glad I bought this.

Helpful?5KG1IH0PBDZ413734060230
Jul 17, 2017
Pamela
4 out of 5 stars review

Very Sturdy

We just finished putting this up today. We purchased this for our grandchildren. They love it. Took a few days to get it all together, but everything was labeled well. Watching the kids play on it this evening we had a scary moment. My grandson was playing in the lower "fort" as they call it and my granddaughter was swinging. My grandson stuck his head out the cutout window and thank goodness I yelled for him not to do that because my granddaughter would of swung right into him. Now I have this fear of that happening again with the other grandchildren. So my husband is thinking what to do for this situation, cause I'm sure someone is going to stick their head out that cutout part again while someone is swinging.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Mar 13, 2020
Jesus
1 out of 5 stars review

Disappointed because we thought it would last long

Our Lifetime Adventure Tower is not lasting a lifetime, it has only been 4 years and it's rusting bad in areas around the legs.

Review from walmart.com
Helpful?5KG1IH0PBDZ413734060230
reply from LifetimeProducts

Oh no! Please contact our customer service department to help you get some touch up paint to make the legs good as new. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Mar 14, 2017
JSHCEH
5 out of 5 stars review

Excellent Quality

[This review was collected as part of a promotion.] We are very pleased with the quality of this set

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Jun 13, 2018
Kristy
5 out of 5 stars review

Great!

Bought this off and auction and parts were missing customers service went above and beyond to get me all the parts. Great customer service..

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Dec 21, 2017
Nana
5 out of 5 stars review

Heavy duty

[This review was collected as part of a promotion.] Christmas gift for my 8 year old grandson can't wait to see his eyes light up

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Mar 3, 2017
Dolphenecho
5 out of 5 stars review

Great Playset!

Our kids love this playset. It's just the right size for little kids. Now if Spring would just cooperate so they could play on it this year!

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Feb 21, 2018
Bianca
5 out of 5 stars review

excelloent swing set

I'm very happy with this swing set. My son and grandkids love it. I would highly recommed this product

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230