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Customer reviews for OFFLINE: Lifetime Adventure Tower Deluxe Playset for
OFFLINE: Lifetime Adventure Tower Deluxe Playset
4.5 out of 5 stars
stars
560 ratings515 reviews
  1. 5 stars75% (419)
  2. 4 stars16% (87)
  3. 3 stars2% (12)
  4. 2 stars2% (13)
  5. 1 star5% (29)
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Showing 441-450 of 515 reviews
Nov 28, 2016
Reviewer name: Beth2016
5 out of 5 stars
5 out of 5 stars review

Totally worth the money

[This review was collected as part of a promotion.] We bought this for our kids a few years ago and they still love it more than ever! The quality is great and very durable. It is a few years old and still looks new. It is definitely better than buying a wooden play set. We are thrilled with our lifetime play set. We have purchase many other products from lifetime as well and are always pleased with there quality and the enjoyment that they provide for our family. I highly recommend this product.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Apr 20, 2017
Reviewer name: the beast
5 out of 5 stars
5 out of 5 stars review

Kids love it! pain to put together.

I decided to put the unit together myself and to my dismay it took about 8.5 hours to put together. The instructions are good but not great however it's not their fault, it's just a beast. I would do it again before paying the $500 they want for them to put it together however plan to spend all day!

Helpful?5KG1IH0PBDZ413734060230
May 19, 2016
Reviewer name: PapaAndMimi
5 out of 5 stars
5 out of 5 stars review

Grandson loves it

Very well engineered Playset. Took 2 adults 8+ hours to set it up, with a 3rd adult to assist at times. Instructions fairly clear BUT it's a big thick instruction booklet. Some screws came damaged and didn't have all the correct washers but we managed. Delivery came on a 45 foot truck and we used our tractor to help get it off the truck. Otherwise would have had to uncrate it on the truck and remove boxes individually. It is a great Playset and I would definitely recommend it. Just plan to exercise a lot of patience.

Helpful?5KG1IH0PBDZ413734060230
Mar 26, 2017
Reviewer name: Grandma
5 out of 5 stars
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] My 8 grandchildren would have a blast playing on this Lifetime Adventure Tower. There are so many activities that several children can play on it at the same time so no one is left out of having fun! I love the safety features including the heat resistant materials and the covered edges.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Sep 27, 2017
Reviewer name: Nadja87
5 out of 5 stars
5 out of 5 stars review

Great customer service!!!

[This review was collected as part of a promotion.] We bought the Lifetime Adventure Tower, as we are putting it up we noticed 2 little parts missing. I called cusomer service am CAMERON was outstanding in solving this problem and sending us the parts without any cost! Thank you!!

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Jul 18, 2023
Reviewer name: Disappointed customer
1 out of 5 stars
1 out of 5 stars review

Rust within 2 weeks

We are extremely disappointed that our playlet is already rusting. Water seeps in between the areas where metal is attached to metal and is impossible to dry out. This is after we covered all metal pieces with rust prevention spray during assembly. We chose this playset because it was supposed to be less maintenance than wood but that was a huge mistake. Of course the Lifetime website does not allow you to add photos or else I could show you the numerous spots and joints this thing is already rusting. I can only hope someone from Lifetime will reach out ASAP and try to make this right.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from rj

Looking at your photos, some of that is just dirty water draining out from the powder coating process. If you take some warm water and dish soap, it should wipe right off. However, that DXO does look like it cracked. We would be happy to send you a replacement. Reach out to us at 800-225-3865 or by email at customercare@lifetime.com.

Dec 26, 2015
Reviewer name: Papa
5 out of 5 stars
5 out of 5 stars review

Merry Christmas!

We bought this for the grandkids. I wasn't sure about it at first, but it was very well constructed and reasonably easy to assemble... you need two people, but one man can do most of it. Actually did a partial assembly at another location, the tower and swing support sections. Then hualed it in after dark and assembled completely to surprise the grandkids. Yes, we putthis up after dark, only took about three hours for Papa and Dad with mom holding a work light! Well worth the money, and the grandkids were stunned to see it sitting in the yard Christmas morning! Oh weather was unusually warm so we worked in shirt-sleeves to do this.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Feb 1, 2020
Reviewer name: Tracy
1 out of 5 stars
1 out of 5 stars review

Regretting This Purchase

The instructions are HORRIBLE, get through several steps, just to realize have to go back and undo and redo something, because instructionswere not clear/specific. Bought as a Christmas present for my children. February 1st and still fighting this thing. At this point I'm regretting buying this and if could would return and a refund.

Review from walmart.com
Helpful?5KG1IH0PBDZ413734060230
reply from LifetimeProducts

Oh no! We are sorry to hear that you have had such frustrations with assembly, reach out to our customer service team and they can help walk you through assembly. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Dec 27, 2019
Reviewer name: Britt
5 out of 5 stars
5 out of 5 stars review

Great Playset

We bought this for our kids for Christmas and it is a huge hit! It didn't take as long as I thought to put together and the instructions were super easy to follow!

Helpful?5KG1IH0PBDZ413734060230
Jun 19, 2017
Reviewer name: Family of 5
4 out of 5 stars
4 out of 5 stars review

Installation is a mess but quality makes up for it.

Still putting this up. We are into day two. Only 1/4 of the parts are labeled. Company should attempt to put one together in order to fix all of the installation problems.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230