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Customer reviews for OFFLINE: Lifetime Adventure Tower Deluxe Playset for
OFFLINE: Lifetime Adventure Tower Deluxe Playset
4.5 out of 5 stars
stars560 ratings515 reviews
  1. 5 stars75% (419)
  2. 4 stars16% (87)
  3. 3 stars2% (12)
  4. 2 stars2% (13)
  5. 1 star5% (29)
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Showing 441-450 of 515 reviews
Apr 17, 2018
Nathan Arvada
5 out of 5 stars review

Lifetime Adventure Tower! Great Fun For the Kids!

[This review was collected as part of a promotion.] Bought this through Sam's Club last December. Took 1.5 days to build with a little help from a second person. Time spent building was well worth it as this seems to be a solid playground swing-set that both of my boys are loving! A+ Lifetime. All of the products I have purchased from you have been quality made!

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Nov 14, 2016
Coombsashley
5 out of 5 stars review

Love this playground!

I'm so glad we went with this playset! My older and younger kids have a blast on it. I'm also glad I went with the model that has the trapeze bar and monkey bars! It's a hit! It also is great quality, and low maintenance which is what every busy family needs. I would totally recommend this playset

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Feb 1, 2020
Tracy
1 out of 5 stars review

Regretting This Purchase

The instructions are HORRIBLE, get through several steps, just to realize have to go back and undo and redo something, because instructionswere not clear/specific. Bought as a Christmas present for my children. February 1st and still fighting this thing. At this point I'm regretting buying this and if could would return and a refund.

Review from walmart.com
Helpful?5KG1IH0PBDZ413734060230
reply from LifetimeProducts

Oh no! We are sorry to hear that you have had such frustrations with assembly, reach out to our customer service team and they can help walk you through assembly. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Dec 26, 2015
Papa
5 out of 5 stars review

Merry Christmas!

We bought this for the grandkids. I wasn't sure about it at first, but it was very well constructed and reasonably easy to assemble... you need two people, but one man can do most of it. Actually did a partial assembly at another location, the tower and swing support sections. Then hualed it in after dark and assembled completely to surprise the grandkids. Yes, we putthis up after dark, only took about three hours for Papa and Dad with mom holding a work light! Well worth the money, and the grandkids were stunned to see it sitting in the yard Christmas morning! Oh weather was unusually warm so we worked in shirt-sleeves to do this.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Apr 20, 2017
the beast
5 out of 5 stars review

Kids love it! pain to put together.

I decided to put the unit together myself and to my dismay it took about 8.5 hours to put together. The instructions are good but not great however it's not their fault, it's just a beast. I would do it again before paying the $500 they want for them to put it together however plan to spend all day!

Helpful?5KG1IH0PBDZ413734060230
Mar 26, 2017
Grandma
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] My 8 grandchildren would have a blast playing on this Lifetime Adventure Tower. There are so many activities that several children can play on it at the same time so no one is left out of having fun! I love the safety features including the heat resistant materials and the covered edges.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
May 22, 2018
Lisa
5 out of 5 stars review

So excited

[This review was collected as part of a promotion.] Ordered this for our grandchildren and are so excited to install and surprise them. We did a lot of research before buying and this product is so highly recommended. OI know they are going to love it.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Jun 24, 2019
Dave321456
3 out of 5 stars review

Beware of different versions of this product. Kind of disappointed.

[This review was collected as part of a promotion.] I just finished assembly of the adventure tower playset this weekend that I ordered online. For the most part I was excited to get this because it appeared much better quality than the standard cedar ones found in the big box stores. Unfortunately, I got different parts than were shown in product detail pictures and that are shown in the lifetime assembly videos online. 1) Most significantly, the swing bar came in two pieces, vs. the one piece that I was expecting. You can actually see it shift back and forth at the connection when weight is put on the inner vs outer trapeze bar (yes, fasteners are adequately tightened). I can only guess they shortened the bar to make it easier to ship, but this is an unacceptable quality compromise. 2) The roof was a different design (octogon vs round) and I believe much more difficult to assemble than the ones shown in the assembly videos online. Some of the included hardware was just too short. 3) The swing A frame comes in multiple pieces as well. This has more of a force fit than the swing bar so it seems more structurally sound, but it still had a few extra confusing assembly steps. 4) The slide I received came in two pieces, and appears less curvy than what is pictured in the many product pictures out there. The connection seems sound, but I specifically went with this product to avoid multi-piece slides so common in other play sets. Overall, I was excited about this purchase because many people seem happy with this set, but I guess due to cost savings measures they have changed the product for the worse. I find the two piece swing bar especially disappointing given the quality I was expecting.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
reply from Reviews

We are sorry to hear that you are disappointed with your purchase. We assure you that if bought from us or our retailers this playset is tested and safe for the weight ratings as well as built of quality materials. If you have further questions please contact our customer service department. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jun 8, 2021
Scott34
5 out of 5 stars review

Missing Parts

[This review was collected as part of a promotion.] Purchased Product online, had two missing components. Company shipped them quickly with no questions asked.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230
Jul 18, 2018
Gharris
5 out of 5 stars review

Wonder unit and great customer service

[This review was collected as part of a promotion.] I would totally recommend this play set to anyone. Seeing the grandkids have such fun has been worth every penny. Very good quality.

Review from lifetime.com
Helpful?5KG1IH0PBDZ413734060230