Customer reviews for OFFLINE: Lifetime Adventure Tower Deluxe Playset

Customer reviews for OFFLINE: Lifetime Adventure Tower Deluxe Playset for

OFFLINE: Lifetime Adventure Tower Deluxe Playset

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4.5 out of 5 stars

stars560 ratings515 reviews

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Showing 251-260 of 515 reviews

May 4, 2016

Momfit

5 out of 5 stars review

Worth the money

Our children are loving the new play set. My husband set the play set up by himself in about 8 hours. We were wondering if this playground was worth the additional money and there is no comparison.

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Jun 4, 2016

Clarksville37042

4 out of 5 stars review

Good playset for the money

Like the playset, manual wasn't hard to follow, but needs to be updated. Bolts and washers provided don't match manual. Had to go out and buy new washers to fit bolts provided. Does take 2 men, 2 days. Rob

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Jan 27, 2025

Lindy1226

1 out of 5 stars review

Material RUST- NOT SAFE

[This review was collected as part of a promotion.] Not good quality for an expensive outdoor playground. WHY NOT USE MATERIAL THAT DOESN'T RUST. I'm very disappointed.

Review from lifetime.com

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reply from Reviews

We're sorry to hear that your playset is rusting. This shouldn't be happening, especially since the the steel used to build our playsets are made with a weather resistant powder-coated finish that protects from cracking, warping, rot or splinters. It is made to be rust-resistant. However, we recommend using a rust treatment for extra protection a couple times a year, especially if you live in a high humidity climate. Try reaching out to our customer service experts. They can be contacted through Live Chat on our website (lifetime.com) Monday-Friday, or over the phone Mondays, Tuesdays, and Thursdays at (800) 225-3865. They can also be reached by email at customercare@lifetime.com. Customer Service hours are from 7:00 am to 5:00 pm (MT).

Nov 30, 2021

Amwilliams

5 out of 5 stars review

Verified Purchase

Great customer service!

Customer service rep was very helpful and kind. Thanks for making part replacement so smooth!

Review from lifetime.com

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Aug 7, 2021

Hannah

5 out of 5 stars review

Verified Purchase

Great product

We love this. It took several hours to put together but was easy to follow

Review from lifetime.com

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Dec 15, 2022

Lacey

5 out of 5 stars review

Verified Purchase

Must have!

A fabulous well made play set

Review from lifetime.com

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Aug 7, 2021

Nick H

5 out of 5 stars review

Verified Purchase

Very happy with setup!

Very solid structure and instructions were easy!

Review from lifetime.com

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Jun 14, 2020

Mackenzie1105

5 out of 5 stars review

Verified Purchase

I would give 10 stars if I could!

[This review was collected as part of a promotion.] Perfect and well built! Highly recommend!

Review from lifetime.com

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Apr 16, 2019

Thanks

4 out of 5 stars review

Verified Purchase

Great Customer Service

Customer service was great, except for the wait time. The rep was wonderful!

Review from lifetime.com

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Jun 8, 2019

Happy Mom

5 out of 5 stars review

Verified Purchase

Five star

Easy assembly, very sturdy and the best instructions I've seen in a long time

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