We’re sorry to hear about your experience. Road hazards can vary widely and noise levels may differ depending on driving conditions and vehicle setup. We recommend visiting an authorized dealer to have the tire inspected to ensure proper installation, inflation and alignment, as these factors can affect durability and noise. If you’d like additional assistance, please contact Michelin Consumer Care at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

We’re glad to hear the Primacy All Season tires are performing well, but we are sorry for the issues you have had with the rebate program. For inquiries, please call 866-212-9619 or visit website https://www.tirerewardcenter.com/. Additionally, our Consumer Care team is available to assist you at 866-866-6605 (Mon–Fri 8 AM–7 PM EST, Sat 9 AM–1 PM EST).

SS, we're sorry to read that your tires need to be replaced. Our records indicate you have been in contact with our Consumer Care team. As directed, please take your vehicle to an authorized Michelin retailer for an inspection of your tires. Upon inspection, give us a call at 866-866-6605 8am-5pm EST Mon-Fri so that we can assist with a solution.

Ngibson260, sorry to read you are in need of replacing tires. A member of our team will be in touch to discuss replacement tire options.