Hello Dear Consumer. We hope you're doing great. Thanks for taking the time to leave your review. We’re very sorry to hear you were unhappy with your purchase. While we completely understand that scent is very subjective, we’ll let our team know how you feel. In the meantime, if you have any questions or we can help you with anything, please let us know at (800) 688-7638. We’re here for you.

Thank you for sharing your feedback regarding the availability of Downy April Fresh scent beads. I understand how frustrating it can be when a favorite product is no longer easily found in stores.<br /><br />To provide some clarity, Downy April Fresh Scent Booster Beads are currently available in various sizes and formats, we can help you take a look at it.<br /><br />We take product quality and consumer satisfaction very seriously. To better assist you and look into the availability issues you are experiencing, we encourage you to contact our service team directly at (800) 688-7638. We would like to understand your situation more fully and help ensure you can enjoy the freshness you expect from Downy products.<br /><br />Thank you again for your loyalty to Downy, and we appreciate your patience as we work to support your needs.

We&#39;re sorry to hear this, and want to assure you that we have many quality checks to ensure you&#39;re left with a wonderful lingering scent. The amount of beads used per load can be adjusted to meet individual choice of the amount of scent desired. Larger loads need more beads than small loads to deliver the desired amount of scent. Super high temps and/or super long dry times in tumble dryers may zap some of the perfume, so we&#39;d simply suggest using lower heat and shorter dry times if possible. We&#39;d like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 688-7638.