Purchsed the Ace Flyer Teeter Totter. When I went to put it together, one of the holes would not accept the bolt. Upon further review I noticed the hole was not properly tapped/machined to receive the bolt. I called customer service and they are sending the replacement part with harware. Their customer service is one of the best I have dealt with. Instructions for putting the playtoy is accurate. Need to read the instucions. Hardare is packaged to be used with certain section you are putting together-makes assembly easy.I am very happy with the product and with customer service.

We purchased this for a child care center and the kids love it. We had some problems with the cock pit assembly and had to order some new hardware. The customer service was great and they sent the parts out free of charge and the agent was great to talk to !

I did not personally buy this product, we were given it by a friend and we are actually the 4th owners of it! It has been passed down and loved by many children. I’m not sure how old it is but it is in perfect condition still except for the steering wheel being a little loose. My children and all of our friends kids who visit love this toy! It allows kid of all ages can play together. I highly recommend it.

The product was fun, kids enjoyed it. However after about 3 years it rusted out. I left it out over the winters (tarped), and no sprinklers ever touched it. It did get hosed down from time to time. I was warned that the plastic would fade within a few years. It did. But I was told the metal was coated and would last forever. It didn't. For those who are on the fence with this purchase, know that it is not a Lifetime purchase. It will last 3 to 4 years, with seasonal minimal play. Don't expect younger siblings to be able to still use it.

Unfortunately our package came with a missing piece. One of the beams labeled "CPC" was not in the box and we did not figure it out until we were about to complete the assembly process.That was very disappointing to say the very least as the kids are having difficulty understanding why we have this big, beautiful (it really is a beauty) structure meant to be climbed on just sitting in the yard and they are not allowed to come near it. I have tried to call customer service several times and after waiting 30+ minutes I am directed to a voicemail machine. This is incredibly frustrating and now I am afraid that we'll get stuck with an incomplete playset.

Bought this a year and a half ago for my at the time 10 year old son. set up was a pain, but in the end, a quality product. It has withstood baseball size hail, with no chips, rain, and high winds, snow,ect. Color stayed amazing, no chips, rust,dents, nothing. It stood its ground at 75+ mph winds, on unleveled ground.

Took half aday to put together by 1 person doing most of the work. Would of been fatser with the 2 of us. The kids seem to like it so far. Hard for my 4 uear old to climb but up to 8 love it so far. A bit smaller than the one we had as kids but maybe its just because im an adult now so it looks smaller

My husband, myself,and our teen put this together is under two hours. First, we read through the instructions so we got the overall idea, then once we got the pattern going, it was easy. Very sturdy and inviting. The bolts and nuts are high quality stainless steel.

We bought this 3 months ago for our girls. The set up was not too hard and once we got the hang of it I was able to do most of it with my husband at work. The neighborhood kids and my children have spent hours playing and pretending. The set is sturdy and one of the best investments we have made for our backyard. Our only issue has been the steering wheel falling off when played with roughly. It is easily attached again though and has only happened a few times.

We bought our Dome Climber in the Spring of 2014. We had purchased a "driveway basketball net" for our granddaughter, and the insert advertised this Dome Climber. I was excited, because I had been wanting to add another piece of equipment to our backyard, because my granddaughter was out growing our swing set! But I hadn't found anything appropriate, until I saw the Dome Climber! I ordered it immediately and I have never regretted it. The Dome Climber has held up well, even with Ohio's crazy weather. Because it has low and high bars, it is great fun for children of all ages. My granddaughter 11 yrs. old,climbs up and sits on the top. My 7 yr. old grandson swings back and forth, climbs all around the bars on the outside, and hangs upside down. My 2-1/2 year old grandson hangs from the bars, when his Daddy helps him. He walks in and out of it, and will soon be climbing like his older cousins. We've clothes pinned sheets over it and turned it into a playhouse a few times. Even my Service Dog, a tall black Labrador, enjoys walking in and out of it, and sometimes lays in the middle to rest. I have never been happier with any other playground equipment we have ever purchased. We bought the "earthtone" because at the time, my grandson was into G.I.Joe & camouflage. He loved the color right away! I am so happy that your basketball hoop for the driveway had a flyer in the box advertising this awesome Dome Climber! It is well-built for children of all ages and it's made very safe! The hand and foot holds strategically placed, help the children climb and also keep the joints covered where the climber is screwed together, bar by bar! It came with easy to follow directions, and all the parts were in the box, even all the hardware. It is the very best piece of backyard playground equipment we have ever purchased. Honestly!! We all love it.