Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by your experience. Ensuring customer satisfaction is our priority, and we’re committed to resolving this promptly. For further assistance, please contact our dedicated Support Team at support@govee.com. We’ll work closely with you to find a solution. We value your trust and appreciate the opportunity to improve.

Hi there, Thank you for sharing your feedback with us. We're glad to hear that you are enjoying the Govee TV Backlight 3 Lite. We apologize if the lights are not as bright as you expected. We will definitely take note of this and pass it on to our team for future improvements. If you have any further concerns, please don't hesitate to reach out to us. Thank you for choosing Govee! Best, Customer Service Team