I have had my JawSaw for several years (maybe 9 or 10). I am a senior woman and scared of a regular chain saw. My son and his wife borrowed it in the fall. I felt this was a perfect Christmas gift for them. The were thrilled!

I purchased this two months ago and on the second use the chain came off twice. 30 refund is well below what most tool Mfg give. This is top heavy and for tree triming is not suitable for the job. Cutting wood on the ground it is still cumbersome.

My husband has not used this tool yet. It took a bit to get this article. You must outsource your customer service. They were very difficult to deal with.

[This review was collected as part of a promotion.] This is a great saw for firewood. Love that it won't get in the dirt when cutting firewood on the ground. Very easy to use.

The JawSaw makes it so much easier and quicker to cut fallen branches for disposal. All you have to do is cut the branch directly on the ground or even the sidewalk. No bending over and propping up the branch for the next cut. It really is a worthwhile tool not to mention that it is much safer than traditional chain saws because the cutting chain stays hidden except when actually making a cut.

[This review was collected as part of a promotion.] I bought this because I needed a chain saw, but they scare me. I'm a female over 60 and was afraid maybe even this would be more than I can handle. It is kinda heavyish, but I could still manage it. The only problem comes when the chain comes off (and it did on the first use). But it really wasn't too hard to get it back on. I watched a youtube video that walked me thru it. Another drawback is that you are limited to the size of branch you can cut. But I figure anything bigger than 4 inches probably ought to be taken care of by a pro anyway. I'm pleased with my purchase,

My wife bought this for me about 1-1/2 years ago along with the extension. I love it! Works just as advertised. I have put it through a torture test using it on live bamboo that is bunched together so thick, you can't get a full arms length into the patch. If I wear this one out, I will by another one. The extension is a little tough to maneuver, but that is the only tiny flaw I can find in it! That accounts for only a "good" rating on comfort.

[This review was collected as part of a promotion.] Never used it. I took it out of box and tried to lift over my head and couldn't. I put it back in box and returned, I am 73 and really thought I would be able to use by myself, glad I didn't order extension pole that would have been a bigger problem. I did like the concept of it just too heavy

I ordered it on December 3, and the first order was lost, I called in around December 14th, the agent said they would send out another one, it just was delivered this morning 12-23-15, this is a Christmas present, so it won't be used until after the first of the year.

Have used it twice, at home and helping trim tree at church. Cut 4" or less branches for fire wood and make it easier to haul off to a pile. Was able to cut on the sidewalk because the jaws keep the blade from touching concrete or ground. Made fast work with someone on chainsaw, me on the large branches and others to haul off smaller branches to pile. Love the Jawsaw and the others were impressed.