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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 241-250 of 416 reviews
Dec 7, 2017
Reviewer name: Frank
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort and support

Had the mattress for two weeks so far it's great it was for my grandson and he tells my he loves it not to soft no to hard just the right balance.

Helpful?6SL67XN713XC13724301251
Nov 6, 2018
Reviewer name: sylvia
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic.

I changed my old mattress by this one. Now I can sleep very comfortable and I don't feel pain in my back anymore.

Helpful?6SL67XN713XC13724301251
Jan 21, 2019
Reviewer name: Billyboy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable.

I love the way this mattress feels. Just the right firmness. It came in the mail in a box and popped out to a full size.

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Sep 16, 2019
Reviewer name: JAKE
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

QUEEN MATTRESS

SURPRISED SAMS CLUB WOULD SELL SUCH POOR QUILTY MATTRESS, NOT WHAT I SEEN IN THE CLUB STORE. BUYER BEWARE !

Helpful?6SL67XN713XC13724301251
reply from Zinus

We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club at 888-746-7726. Thank you.

Aug 9, 2018
Reviewer name: Betty
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

NOT 12" , turned out to be 10" thick, not what I really had ordered. But to much trouble to take back. SO I JUST deal with it.

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Sep 8, 2019
Reviewer name: Aida
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Firm but plush

I bought around 3 weeks ago. Was nervous if would be to firm. But was surprised. Feels soft not stiff. Highly recommend.

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Oct 14, 2019
Reviewer name: JRS
1 out of 5 stars
1 out of 5 stars review

Mildew

Not very happy!! Had this mattress for a couple of months and just flipped it over to find mildew growing.

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Apr 26, 2020
Reviewer name: Nathalie
1 out of 5 stars
1 out of 5 stars review

Ouch.....way too firm

It's been 1 year, installed in the guest room. Expanded just fine in 1 day But this mattress is EXTREMELY firm.....and still way too firm 1 year later

Helpful?6SL67XN713XC13724301251
reply from Zinus

Hello Nathalie, We apologize that the mattress is too firm for your liking.

Jul 13, 2025
Reviewer name: Kristi
1 out of 5 stars
1 out of 5 stars review

2 year max, not worth it!

Bought November 2023. Husband & I only slept well for about a year. For a 10-year warranty, this is definitely not worth the effort, frustration, and now back pains! Just sad that we will be replacing in less than 2 years use (July 2025)!

Helpful?6SL67XN713XC13724301251
reply from Zinus

We're really sorry to hear about your recent experience with our product. We appreciate you taking the time to let us know, and we want you to know that your feedback is important to us. It’s disappointing to hear that we didn’t meet your expectations with the Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress, and we’d love to understand more about what happened so we can make things right. Please provide us with more details about your issue by contacting us at support.zinus.com, and we'll ensure that we address your concerns as quickly as possible.

Aug 22, 2022
Reviewer name: JEvs
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Too firm

So far, it just feels too hard. It's supposed to be medium firm, but it is quite hard. I haven't slept poorly, but it's just not very comfortable to lie down on or even sit on. It did puff up quickly and I never noticed a bad smell.

Helpful?6SL67XN713XC13724301251