I really love this mattress but it is not like sleeping on a cloud. The mattress is a firm mattress. It is of good quality and the customer service is phenomenal. I prefer a very plush mattress. I had called to initiate the returns process and they offered me a complimentary plush topper to try. This was a game changer for me. The plush topper was just what I needed. It’s perfect. Overall super happy with this purchase! I love the company and how responsive they’ve been. The customer service is top notch and the products are well made. I also cannot say enough about the sateen sheets and pillow cases I received with my order- they’re good quality and cool.

This is my third mattress in 3 months. The others promised comfort but did not. DreamCloud Premier delivered its promise. I did not need to break it in. The first night's sleep was a dream come true. This mattress is soft, but offers complete support. I am 5'8, a very plus size arthritic woman. My bones hurt on a hard mattress, so i need a soft mattress, but i also need support for my weight. DreamCloud Premier delivered everything they promised. I had to wait 3 months, but it was worth the wait. Thank you to the dream team customer representatives. They were very supportive and helpful in helping make my decisions.

I have severe scoliosis and near constant back pain. I have been sleeping on my sectional for the better part of a year due to my mattress lacking support and causing worsening pain. My sweet husband also slept on the sectional and never complained but I know he missed sleeping in a bed. I did some research online and through the sleep foundation. Dreamcloud and Nectar Lush were among the top recommended. I ended up ordering the Dreamcloud Premiere as it was supposed to be cooling and better for couples. After ordering, I began seeing reviews about shipping issues, the mattress being too firm, etc. However, I assume the shipping issues were COVID-related because my mattress came in in the estimated time frame! It took about 4-6 weeks, I think, but it was well worth the wait! This bed is just the right amount of firmness and provides excellent support. My husband doesnt have back issues but he also loves the bed and says it is very comfortable. Back pain is much less frequent and I am so thankful to be able to sleep in a bed again!! Attached are pictures showing why my spine requires extra support and a picture of my 4ft tall son standing next to the bed for size reference. The mattress is VERY thick.

I really like this mattress, it appears to be good quality, it was delivered in good condition and construction seems nice. That being said, while I find it quite comfortable at 5' 0" and 120 pounds, it is far too soft and lacks support for my husband who is 6' 2" and 300 pounds. We are disappointed as all of our research and the various guides indicated this bed was a good compromise for us, but I really cannot recommend it for bigger people unless you like a really plush mattress and lower back support is not an issue for you.

If I could I'd give this a negative 5 considering the mattress was ordered in early March, it is now the end of April and I still do have the mattress. The fact that I was asked to write a review at this point was ridiculous to say the least! Send me my mattress and I'll consider an updated review.

Well it took far longer than expected or desired to get our mattress. What I can say is that in a time when you are not sure of you can trust buying online without testing things it can be scary and frustrating. The Dream cloud customer service team is well trained and courteous. This mattress arrived with the box in okay shape but it had been put to the test. The mattress was in good shape despite the packaging and let me tell you we have only spent a few nights on it and it is amazing! I've already told friends who have placed orders. I will come back after more time has passed and let you know how it's going.

I have searched, purchased, thrown and given away tens of Thousands of $$$ on mattresses, toppers, pads- you name it, I have bought it, just to get a good nights rest. Alas, I’ve finally found it. Never would I have guessed that a bed in a box would be the best mattress and quality of sleep I have had in 10 years. No aches when I get up in the morning. I actually wake up and do not hit the snooze button on the alarm 4-6 times. I feel more energized and am getting a solid 6-7 hours of sleep compared to the 3-5 I would previously experience. I tell everyone I know- you have to get The DreamCloud Premier Mattress! I will be purchasing more for my spare rooms to my vacation home as well. Thank you for developing this masterpiece!

We never thought that a bed shipped rolled up like Dreamcloud would be so comfortable but we were wrong - For the past week, both of us have had solid nights sleep and I didn't have the pains in my knees and lower back like I experienced with our old traditional mattress. Thanks again for a great nights sleep!

About 30 or so days in and my new hybrid DreamCloud mattress is EVERYTHING I’d hoped for and more. It’s super comfortable AND I wake up in the morning with absolutely NO back pain (previously had terrible issues)!!! Having never ordered a mattress on line before, naturally I was super nervous, but believed all would work out. I’m a petite side/combo sleeper and the medium firmness works fine for my needs. The top foam layers hug my curves and promote a great night’s sleep so far. Additional highlights include a super quick delivery and great white glove set-up (5 business days) and there was no off-gassing.

My husband has RA and I have fibromyalgia. Neither of us slept very well before we bought our DreamCloud Premier Mattress. He was very skeptical when I said a new mattress would help. I did my research and decided on the DreamCloud. We are so happy we did!!! Talk about a good nights sleep! I’m a very hot sleeper and have had zero issues with this mattress. I’m now trying to get my parents, who are 80, to get one as they each have the same issues as my husband and I do.