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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 411-420 of 1,455 reviews
May 19, 2021
Renee M.
5 out of 5 stars review

Bought for daughter returning from

Bought for daughter returning from college. Extremely comfortable. instantly falling asleep, no restlessness during sleep. Very pleased w purchase. Buying 2 more : 1 queen and 1 king. Luxury bed. roomy for 2 queen size. Pillow top comfort is by far well worth the extra money.

Review from DreamCloud Sleep
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Apr 24, 2021
Mark T.
5 out of 5 stars review

Nice bed

Nice bed, side support is ok and better than I thought. Mattress is comfortable and can sleep thru the night. The only problem I had was shipping.. mine took 7 weeks to arrive and I wasn't happy . I was was mildly compensated. All in all I'd say if you need a Mattress don't buy it at the last minute because you may be frustrated by the shipping ( I was assured it was a material issue).

Review from DreamCloud Sleep
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May 13, 2019
Anonymous
4 out of 5 stars review

Dream cloud mattress

I have been sleeping on the dream cloud mattress for a few weeks now and it has been great. No more back pain when I awake in morning. My only issue are the groves atop the mattress which are quite noticeable other than that I think it is a great buy

Review from DreamCloud Sleep
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Nov 1, 2019
Anonymous
5 out of 5 stars review

Wonderful bed so far!

We really love this bed. We got the King with the adjustable frame. The only thing I do not like is the USB on one side of the bed is useless. When you put it together, it covers up the USB ports. Now, to be fair the just mention one USB port on the bed when purchasing. Since you have to buy two twin XL frames, that is how they come.

Review from DreamCloud Sleep
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Jul 22, 2019
Anonymous
2 out of 5 stars review

Early Stages, Not Good

First week I've had some back issues with the new mattress. Biggest thing I can point to is the large dips in the pillowtop, which seems to cause my body to be off balance and constantly needing repositioning. Hoping over the next couple weeks things improve as I adjust to the new mattress but as of now looking like I will have to return.

Review from DreamCloud Sleep
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Apr 17, 2018
Anonymous
3 out of 5 stars review

Great Luxury Bed, Not Right for Us

This bed is clearly a luxury mattress and I desperately wanted to love it. Unfortunately this mattress is not for us. My husband (5'10", 170lbs) and I (5'3", 120lbs) are both side sleepers and this mattress was simply too firm for us. He accepted it, I did not. We slept on the mattress for 6 weeks and to this day I still wake up multiple times throughout the night in uncomfortable positions or pain in my shoulders. I would have kept it if we were back or stomach sleepers but as a lightweight side sleeper, it's way to hard. I slept on top of the mattress, this is not a soft, cushiony bed you wrap yourself up in. So bummed it didn't work, we returned it after 6 weeks of trying to convince ourselves it was the right bed for us.

Review from DreamCloud Sleep
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Aug 23, 2018
Anonymous
5 out of 5 stars review

Third time's a charm

Extremely pleased with the entire purchase. Ordering delivery and performance. Beautiful mattress excellent sleep. We tried Loom and leaf first then nectar and then dreamcloud. Dreamcloud is superior in every way. Top quality great price excellent service.

Review from DreamCloud Sleep
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May 23, 2018
Anonymous
5 out of 5 stars review

I purchased this bed as

I purchased this bed as my last ditch effort to find a bed that would alleviate my back pain. I tried both an innerspring and memory foam mattress at comparable price to no avail. So, I was skeptical that this bed would be any better. After receiving my dream cloud mattress I had my first good night's sleep in quite a while. The next day no back pains and I sort of stayed in bed just a little longer. It's been 4 days now and so far so good.

Review from DreamCloud Sleep
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Apr 13, 2021
Rosalind H.
1 out of 5 stars review

Not received

I ordered my mattress on Feb 19 21. I have not received my order and I call every week to find out why the bed has not been shipped and nobody knows why. Every representative keeps telling me they will send and email when shipped. My mattress is to be paid off in may but I will probably be canceling my order if I dont get and update by the end of April. My experience with this company has been very disappointing and difficult.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
2 out of 5 stars review

Firmer than expected

First, it took almost 2 months for the mattress to ship. The mattress itself is disappointing. It is a lot firmer than I was expecting after reading reviews and information from various online resources. I keep hoping that I'll get used to it, but so far I have more back pain with this mattress than I had with my 15 year old innerspring mattress. Really disappointed.

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
reply from Supplier Response

Hi there! Thank you for letting us know about your experience. We greatly value customer feedback and would love to get this resolved for you right away. Please look out for an email from one of our senior customer advocates who will be reaching out to assist you with your concern. We look forward to getting you taken care of and thank you again for your feedback.