Skip to Main Content
Sams Club
Sams Club
Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

Member photos

Sort by |
Showing 301-310 of 1,455 reviews
Nov 12, 2019
Anonymous
4 out of 5 stars review

First Thoughts

My first impression of this mattress is very mixed. It feels softer than I am used to and i was concerned about that at first. But I seem to be sleeping better so i guess time will tell. Also it is very soft on the edges so you have to be careful sitting on the perimeter. Not nearly as much support as a traditional bed.

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
Oct 17, 2019
Anonymous
5 out of 5 stars review

So far so good

I had my doubts about this being a adequate support bed for my husband and I, being heavier set people. However, his hips have stopped hurting, and I have been getting very restful sleep since purchasing this bed! I am very interested in how it will hold up after several years, and we will see!

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
Jun 1, 2021
Meg T.
5 out of 5 stars review

Incredible nights sleep.

I was a little hesitant to buy a DreamCloud mattress since we couldn't sit on one first. But I am so happy we took the chance and ordered one. It took 45 days to finally get the mattress (didn't like that part). At first it seemed really firm which is fine by me but my husband likes a softer bed. But by day three the foam really expanded and it was better. My husband and I have been sleeping great. No tossing and turning, not getting hot at night, no aches and pains the next morning. Not even when I sleep on my stomach which I haven't been able to do for years! Even our dogs stay in one spot all night. I would highly recommend this mattress and I would give their customer service five stars as well.

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
Mar 9, 2021
Thomas S.
1 out of 5 stars review

EXTREME SHIPPING DELAYS

I made a purchase on Feb. 08-2021. It has now been 5 weeks and the product still has not yet shipped from there warehouse. when i contact them i get we will monitor your purchase and send you an email update. that seems to be untrue. I would think after 5 weeks something more would be done to insure a product shipment. I would be very leery of purchasing this product because of this issue. I am guessing that it will not be shipped this week either. I am losing faith that this company will actually make good on there end.

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
May 10, 2021
Nancy R.
1 out of 5 stars review

Absolutely awful mattress

There is nothing nice I can say about it. The mattress has puff squares that are too puffy. The topper that they sent me slides off the top of the mattress. The sheets don't stay on. The pillowcases don't stay on the pillows. The mattress protector is non breathable. If you don't want to have a good night sleep then bye dreamcloud mattress.

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
Apr 29, 2021
Nohemi A.
2 out of 5 stars review

Jury still out

Can't tell yet - have had it for a little over a month or so. I don't hate it but don't love it. We bought the plush and it took way longer than it should have to arrive then its not as plush as it's claimed to be. I may be returning this. It's a little too soft but at the same time not plush if that makes sense. I'm disappointed but keep trying to give it a little longer to see if it's just us. My husband feels the same so another month or so will give the necessary time to say it's a fair assessment. Yes we are sleeping but is it a "Dream Cloud" sleep? No

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
May 2, 2019
Anonymous
5 out of 5 stars review

So far, so good!

We purchased the king size bed and the foundation, and have not been disappointed! The shipping was fast, and delivered in a very nice, compact package. I was shocked at how much and how quickly it expanded into a full king sized bed. Very comfortable so far! The 365 night sleep guarantee was a great selling point, as we knew there was very little risk in making the purchase. Great mattress for a great price. Durability remains to be seen, since it's so new, but the lifetime warranty and sleep guarantee is the best I found while shopping around!!

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
Aug 28, 2019
Anonymous
1 out of 5 stars review

Do not buy Dreamcloud now

I have two Dreamcloud mattresses. The first is exactly as advertised. The second is inferior. 13 inches deep instead of 15 inches as advertised. The new tag even lists 13 inches as specification. There is no cashmere top, it is 100% polyester. Finally. The 'sleep concierge' don't know their product and want you to prove it's an inferior product. I will be returning the second mattress. 8/27/19.

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
Oct 13, 2019
Anonymous
2 out of 5 stars review

Not what I Expected

I did a lot of research before choosing this mattress and chose it because so many reviewers stated it was too firm. I like a firm mattress. This felt good to me for about a week but since then I am suffering from back aches every morning and I toss all night. It's mushy and just not comfortable to me. Sorry to say but it is anything but firm. :-(

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554
Sep 28, 2019
Anonymous
5 out of 5 stars review

I have one happy hubby

Where do I begin. While mattress shopping, my hubby thought we needed a temperpedic because it was very expensive and comfy. I was convinced we could find something better for less. After much research Dreancloud was the winner in my book. I won the argument to purchase our Dreamcloud because of the awesomectrial period. Our mattress arrived and I held my breath hoping it was as good as the reviews said it was. 6 weeks later and my hubby said, "you knocked it out of the park with this one!" We are both sleeping better and find ourselves wanting to lie in bed longer when we can because the achy pains are not waking us at dawn. Thank you!

Review from DreamCloud Sleep
Helpful?0XBVV030JB2D13722216554