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Customer reviews for DreamCloud Premier 13" Hybrid Mattress for
DreamCloud Premier 13" Hybrid Mattress
4.1 out of 5 stars
stars1,485 ratings1,455 reviews
  1. 5 stars60% (884)
  2. 4 stars15% (230)
  3. 3 stars10% (142)
  4. 2 stars6% (89)
  5. 1 star9% (140)

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Showing 291-300 of 1,455 reviews
Sep 15, 2018
Anonymous
5 out of 5 stars review

Firm and soft ..best of both worlds

Great mattress that is firm but soft at the same time. Sleeps nicely whether on my back and side. No real adjustment period to get used to it. Only down side it that it definitely has a distinct smell that I hope will eventually fade. I have been taking off the sheets every morning so far to let it air out all day. Bottom line I'm very happy with this purchase.

Review from DreamCloud Sleep
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Oct 15, 2020
Anonymous
3 out of 5 stars review

Dream cloud mattress

I was quite satisfied with the mattress and had difficulty contacting a consultant. When I did they sent me a mattress topper that still hasn’t sold me on the mattress but with COVID I can’t have someone come into my house to take it away and I can’t handle the king size on my own

Review from DreamCloud Sleep
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reply from Supplier Response

Thank you for your review, Cynthia! Please don't hesitate to reach out if we can ever be of assistance. We can be reached by email at support@nectarsleep.com, by phone at 888-863-2827, or via chat support on our website 7 days a week.

Apr 10, 2019
Anonymous
5 out of 5 stars review

Love it!

We just set up our new mattress on Saturday and I have to say we are loving it! Set up is a breeze but be aware - it is heavy! You will need 2 people to move it. I have not noticed ANY odor which I know some people have commented on. We set it up in the morning and slept on it that night. It is firm but not TOO firm - just right!!!

Review from DreamCloud Sleep
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Mar 14, 2019
Anonymous
5 out of 5 stars review

Best mattress we have ever had

We have tried 4 mattresses over the past 2 years, trying to find something that works for my husband (who has a bad back and prefers a firm mattress) and myself (who prefers a soft mattress) and this is it. Our mattress is soft enough for my achy joints and firm enough for my husband's back and we love it. THANK YOU DreamCloud!!!

Review from DreamCloud Sleep
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Jun 7, 2019
Anonymous
1 out of 5 stars review

Bad info

Delivery 3 to 5 days thats not true ,bought May 20 , delivered June 1st when I called know one gave me a reason for the delayed .As far as the mattress is concern 6.5 comfort to firm . I have a very bad back this mattress not for me ( disappointed my wife warned me about ordering online )

Review from DreamCloud Sleep
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May 26, 2019
Anonymous
4 out of 5 stars review

NEW KING

THIS is our first king size mattress and an upgrade from the Sam Club queen foam. love the new size and the extra firmness compared to the Sams club foam, But we are still getting used to the tufted surface layer as it doesn't compress as easily and gives you a small hilly effect when you first lay down. Hopefully either the tuftedness softenes or we adjust to it.

Review from DreamCloud Sleep
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Oct 25, 2019
Anonymous
5 out of 5 stars review

Dream Cloud mattress

After many hours researching mattresses online, I came across a blog that seemed impartial to many mattresses to buy online. It was very helpful in narrowing down my choices. What I liked about the Dream Cloud is their 365 day return policy. Buying a mattress online was very daunting but I did it. I bought the king size. I am happy with it after 30 + days. Some reviews say its like sleeping on a cloud, well I wish I knew what that is like but I can say it is a very comfortable mattress, my husband and I get a solid good night sleep, night after night. So, if you have been searching and reading reviews, go ahead and purchase this one. If you don't like it, you have plenty of time to return it. I also bought the bed frame with the gray fabric, it is very sturdy, looks great and easy to assemble.

Review from DreamCloud Sleep
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Sep 26, 2019
Anonymous
5 out of 5 stars review

First time owning a Dream Cloud mattress

I find this mattress to be very comfortable although it's not as firm as my previous mattress that we had which was a 10 inch memory foam. My husband has the same complaint. With our previous mattress when one of us got up in the middle of the night the other person was not disturbed absolutely no movement was felt. My husband states he misses that. We've only had this mattress a couple of months so I'm still willing to keep trying to adjust to the difference between the two.

Review from DreamCloud Sleep
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Jun 2, 2019
Anonymous
2 out of 5 stars review

Strong musty odor issue

By most measures, the Dream Cloud Twin XL we ordered looked like an excellent choice - hybrid with foam and springs, nice 15' height, 365 day return policy, and the reviews looked excellent. However, both our first and then second replacement mattress had a very strong musty odor that did not dissipate. After almost a week, we put the second mattress in our 2-car garage for later disposal after trying to air it out in the living room, since the odor was too strong to sleep on it. It expectedly provided the same very strong odor in the garage. We have had a foam mattress in the past and expect a mild odor for a day or two, which this was definitely not. Dream Cloud said this was a very rare ocurrence and did offer to deliver that second defective mattress, and now will send a latex hybrid guaranteed to have no odor. I take their word this is an anomaly, but also hope they work to find out what happened and make sure no other mattresses have the same issue. I also suspect they are overall a good company and I wish them the best.

Review from DreamCloud Sleep
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Mar 22, 2019
Anonymous
5 out of 5 stars review

Great Investment, sleeping is much better!

This mattress arrived fast and came conveniently packed so that it was much easier to bring upstairs to our room and then opened to allow expansion. It is exteremely comfortable. My husband and I sleep better and it doesn't take me as long to fall asleep. We awake with no aches and feeling very refreshed!

Review from DreamCloud Sleep
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