Easy set up

Ink do not last long

Love the features

We have had the HP 8028e printer/scanner for almost a year. Setup was terrible; wound up having HP support set it up. I have been on the phone with them so many times since then that they should know me personally! Sometimes it prints and sometimes it scans (keyword is "sometimes"; definitely not consistently). I would guess at least 50% of the time, it doesn’t work. It is not a printer or scanner where you select an option, and it works right away. We do not have cable internet, so our computer is not online all the time. Some support people told us that was not a problem, but others told us "all we have to do is hook up to the internet and it will work." Not true. We have the same printing/scanning issues whether we are on the internet or not. We bought the ink package (figured it was cheaper than buying ink cartridges). That part was good, and then I changed to a cheaper plan. We received an email telling us that the ink cartridges we have will NOT work after our plan expires. Since we have only paid $6 for one month, if the new ones don't work after our downgrade, I will trash this printer and buy another brand even though we still have 12 months left on our warranty. Life is too short to fight something like this.

I bought this two years ago, and got coverage, coverage expired, and also the printer. is very expensive to fix it, better off a new printer.

Installation instructions are terrible I’m having to pay $275. To install on 3 laptop, iPad, and phone.

It was very Hard to connect to computer had HP tact helping me for a hour and a half to get it working.

So far it's been working well. It does seem to print a little slower then anticipated. For the price it's a very good product.

The paper gets stuck almost eveytime I use this printer. Hate this printer. The plastic is cheap and it doesn't;t work right ever! Don't buy!

Not a very reliable printer overall. This is my 3rd HP and I’m hoping it will last longer than my other hose.