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Customer reviews for Emery Upholstered Chair, Choose Color for
Emery Upholstered Chair, Choose Color
4.5 out of 5 stars
stars
149 ratings110 reviews
  1. 5 stars74% (111)
  2. 4 stars14% (21)
  3. 3 stars5% (8)
  4. 2 stars2% (3)
  5. 1 star4% (6)

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Showing 11-20 of 110 reviews
Feb 18, 2018
Reviewer name: Pablo C
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cheap materials

I was taking the chair out of the box and i heard the wood crack from one of the arm sides. Looks good but the chair is not solidly built. I want to return it for credit and get something else.

Helpful?6GNVY7W3M8UD13722108071
reply from Elements International

Hi Pablo! Thank you so much for your feedback. Please contact Sam's Club Membership services to have a replacement sent to you as soon as possible.

Feb 5, 2018
Reviewer name: Brad369s
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

COMFORTABLE

This chair at the sale price was a good value. It sits well, is a good height, and seems well built. Shipping was fast and all I had to do was install the legs.

Helpful?6GNVY7W3M8UD13722108071
reply from Elements International

Thank you so much for your feedback. We hope you are enjoying your new product!

Feb 25, 2018
Reviewer name: Cadoxiegirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just right!

I bought two of these chairs in blue after I re-arranged my living room. The price was right and I couldn't be more pleased with how they accent my fireplace. The seat is deep and very comfortable.

Helpful?6GNVY7W3M8UD13722108071
reply from Elements International

Thank you so much for your positive feedback. We really hope you're enjoying your new purchase!

Jul 23, 2018
Reviewer name: Mimi
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Beautiful chair but not good quality

I bought this chair 3 weeks ago, it’s beautiful but the seam in the cushion is sewed crooked & it’s right in the front of my chair, also the black lining on the bottom of chair hangs down to far & you can see the lining hanging down on it from across the room. I should have returned it but recently lost my Husband to Cancer & just didn’t feel up to getting out of the house.

Helpful?6GNVY7W3M8UD13722108071
reply from Supplier Response

Hi there! Thank you so much for your feedback. We are so sorry to hear of your loss and that you did not have a satisfactory experience. You may contact Sam's Club Membership services to have a replacement sent without having to physically return the original item to a store. We hope this helps!

Dec 29, 2016
Reviewer name: Sheryl T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful!

The chair is excellent! It looks exactly as it does in the photo and was delivered earlier than promised.

Helpful?6GNVY7W3M8UD13722108071
reply from Elements International

We appreciate your feedback and hope you enjoy your new chair!

Jan 17, 2020
Reviewer name: cj711
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Have a seat!

Chair is more than I had anticipated it would be! Gorgeous detail! I purchased the script chair and it is lovely! Feels and looks more expensive than it was! Very pleased!

Helpful?6GNVY7W3M8UD13722108071
Oct 17, 2022
Reviewer name: Chelle
1 out of 5 stars
1 out of 5 stars review

The first chair I ordered had a crooked, front right leg. I was told to return it which was a hassle to find a box that big. I ordered a second chair so I could return the original chair in that box. The second chair arrived and the rivets are extremely crooked. Very displeased!

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Jun 2, 2018
Reviewer name: WJLK
1 out of 5 stars
1 out of 5 stars review

Buyer beware!

Buyer beware! The color in picture for teal is not the “turquoise.” Absolutely fell in love with the Turquoise chair first time I saw it in the club. They sold out, but became available online. The Turqoise color sold out, but kept showing in picture that they were available. So I ordered from pic. I was very excited to finally get them. They arrived and they aren’t even close to color shown. They are truly a dark teal. Very comfortable and nice chair, but not color I had purchased. Very disappointed.

Helpful?6GNVY7W3M8UD13722108071
reply from Elements International

Hi there! Thank you so much for your feedback. Unfortunately, it is difficult to 100% color match an image due to lighting. Colors may vary in an image due to natural lighting vs. yellow lighting in a room. If you are not satisfied with your purchase, you may contact Sam's Club Membership services so that we can help you as best as possible.

Oct 7, 2022
Reviewer name: Ann
1 out of 5 stars
1 out of 5 stars review

2 chairs arrived ripped

On the part where your backs rests there were rips in the corner seams and along the top. On the arm rest there was a circle puncture hole. One chair the nail heads are very askew and it’s very noticeable. I thought ok one chair is bad but was surprised both had the same defects definitely quality control issue.

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Nov 22, 2022
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

You can't beat a good thing.

We already had one of these chairs bought from Sam's. We loved it I was sitting in a chair in the living room that was about 15 years old and used hard. I suggested to my wife if the chair we had bought about a year ago (From Sam's) was available we should buy another. She agreed .New chair

Helpful?6GNVY7W3M8UD13722108071