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Customer reviews for Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress for
Zinus Night Therapy Green Tea Zest 12" Memory Foam Mattress
4.2 out of 5 stars
stars
713 ratings416 reviews
  1. 5 stars65% (461)
  2. 4 stars14% (99)
  3. 3 stars5% (38)
  4. 2 stars4% (30)
  5. 1 star12% (85)
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Showing 51-60 of 416 reviews
Aug 19, 2022
Reviewer name: LT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this mattress!

We are very happy with this mattress! It is thick, sturdy and soft at the same time. Very comfortable to sleep on and I would buy again!

Helpful?6SL67XN713XC13721022512
Aug 10, 2021
Reviewer name: Tomatolady47
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointing

Both ends of the mattress have yet to fluff up to the 12 inches they are supposed to. Been over a week of waiting.

Helpful?6SL67XN713XC13721022512
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. If you are outside of your return period with Sam's Club, please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Aug 7, 2020
Reviewer name: Karen
1 out of 5 stars
1 out of 5 stars review

Was so unsatisfied. I have been having it for a couple of weeks and the smell just causes me to get headaches. Plus I wake up so sore due to how firm it is. I honestly well be calling to get a different mattress. This was just not a fit for us.

Helpful?6SL67XN713XC13721022512
reply from Zinus

Hello Karen, We are sorry that you had this issue. The off gassing is harmless and very common in memory foam mattresses, though the smell should have dissipated after a full week. If not please contact Sam's club directly and they will be more than happy to assist you with an exchange or return, Thank you.

Dec 10, 2021
Reviewer name: Felicia Nagel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Mattress

The mattress didn’t completely rise which was disappointing because we ordered it for our spare room. I have ordered other mattresses from the same brand that were fine so I am not sure what happened this time.

Helpful?6SL67XN713XC13721022512
reply from Zinus

Hello, Thank you for your review and we apologize that you are experiencing decompression issues. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

Mar 7, 2022
Reviewer name: Kris
3 out of 5 stars
3 out of 5 stars review

Not 12 inches. Soft.

I waited more than a week to see if it bulges to 12 inches but no. It is 10 inches max. Was expecting firmer, but it's softer than expected. On the whole, it is OK.

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Dec 6, 2023
Reviewer name: Lisa
5 out of 5 stars
5 out of 5 stars review

Comfort delivered in the mail!

This bed is so comfortable. The bed was delivered to my house in a large box that i was able to bring upstairs with the help of my daughter. When we unpacked it, it took about 24 hours to completely fluff up. Completely recommend.

Incentivized Review
Helpful?6SL67XN713XC13721022512
Jul 13, 2018
Reviewer name: Lisa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bought my 1st one for a guest room. Guests loved it and slept well. They asked where I got it & what brand. Bought another one for 2nd guest room as they actually fought over the room with this mattress at our lake house.

Helpful?6SL67XN713XC13721022512
Dec 12, 2022
Reviewer name: Ralph
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

back issues.

Shipping was fast, easy to set up and been on it for a month. Sleeping wonderful. My wife hurt her back and needed something like this, she sleeps on it with no problems.

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Jul 17, 2021
Reviewer name: BJordan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Thanks.

Bought this for my son. He was complaining of back pain from older mattress set. Set was delivered by Fed Ex, and set up within minutes. He slept on it that night. He loves it. No more back pain complaints.

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Dec 14, 2020
Reviewer name: Judy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too firm

The mattress is very very firm. You do sink down into it, but when you change positions the memory foam doesn’t return to being flat for a while and it feels like you are laying in a lumpy mattress for a minute.

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