We purchased a geodome play structure and upon assembly we discovered it was missing parts. I called the customer service line and spoke with Shannon within five minutes. Shannon was super helpful and our parts are on the way! Not having to deal with a long wait on the phone and Shannon’s excellent customer service was welcome. I can’t wait for our kids to play on this play structure!!

I love the way you have the instructions laid out and the separate packages of bolts and screws that go with each level of the teeter totter and the base being a different color helps to know what goes with what section you could send a couple of extra bolts since my two year-old grandson ran off with a couple!

Great build, the gauge of steel and the powder coating are very robust and should last for decades. The green and tan color is also very nice as it is quiet and not distracting of garden view. Please though, set it up with two people and plan on 2 hours from start to finish.

My boy's - 3 and 7 - love this climber! It's the perfect size and can comfortably accommodate several kids. This is a great alternative or addition to any traditional swing set. It did take my husband nearly 3 hours to put together so keep that in mind but overall assembly was fairly easy. Like other people have mentioned, we did not tighten the final bolts until everything was put together.

The direction were so-so, not impossible to figure out, but some parts could have been a little clearer. Took my husband a couple of hours to put together. Once it was up, my 3 and 5 year old were all over it. My 10 year old even plays on it sometimes. Very sturdy. All three of my kids will play on it at the same time. My 3 year old likes to climb on EVERYTHING, and this gives him somewhere to do it without getting in trouble!

Our kids have been climbing on the dome for over five years. It's super sturdy and lends itself to lots of imaginative play, or just a place to hang out on, or in. A storm recently brought a gigantic tree limb on it, and only two bars were bent. Replacing them were easy thanks to excellent customer service.

My wife purchased the climbing dome several years ago. The grandchildren have enjoyed playing on it when they come over. I moved the dome several times over the years when cutting the grass. Unfortunately, one of the bottom bars rusted out and broke. Called customer service and the young lady was very helpful. I ordered five replacement bars, just in case some of the others rust out as well over time. Young lady helped me placed the order and the replacement bars should be here in a couple of weeks.

My husband and I were looking for an outdoor play apparatus for my twin 2 1/2 grandchildren when they come to visit. After reading the excellent reviews the Ace Flyer Teeter Totter received, I decided to order it. I decided to pay the extra money, a mere $2.97, to have it shipped home. The totter arrived the day before it was promised. Grandpa decided to put it together the following day due to the overwhelming reviews of how long it took some people to assemble it. Opened the box, took out the book of instructions, did not panic, and followed it closely to the tee. With help from an older grandson, it was assembled in a little over 3 hours. The next day, we had a Memorial Day BBQ and the children loved it. They took turns flying the plane and being "passengers". It is an excellent product for the price. We are very happy we purchased it and my grandchildren are very happy too!

We just purchased the Lifetime Dome Climber for our son's 5th birthday. We got it shipped for free, never thinking there might be a picture on the box. It turned into an early birthday present when he saw the box on the porch. He couldn't wait for Dad to finish assembling it. Assembly was very straight forward. The product is solid and well made. Our boy was sad that he couldn't climb on the inside ...just not strong enough yet...but he will build upper body strength playing on the dome and will be able to climb up on the inside in no time. We play ball with it and I am sure we will find many other uses for it. Our 2 year old is not tall enough to use it yet; but he enjoys crawling under and playing inside the dome - when his brother is not on top.

It didn’t take that long to put together. I got it for my grand kids for Christmas and my son put it together outside in 30 degree weather two days before Christmas!It came earlier than expected and everything was right there in the box! It’s bigger than I thought it would be and my 3 year old and 5 year old grandkids love being outside summer, fall, winter,and spring and it will get a lot of use! It’s quite high in the middle and they have had to work up their skills to go to the top! We love it!