Great customer service! Young man returned my voice message, let me know if he was sending out replacement parts asked if I needed anything extra. Then said he was shipping off my parts and I should be receiving them in the next week

Went together easy about an hr and half. Helps to have two people. My boys are 4 and 9. They have no problem climbing it. My 4 year old like to hang drop. My husband can move it by himself for mowing. Really sturdy.

I was gifted an used climber and one tube was broken. I sent an email asking if I could buy that piece and they responded back right away with the order confirmation - free of charge!! Amazing!

this a great climber for children. love the rock climbing type handles on it for helping them climb!! versatile as well. in the summer, i can see a cover being put over it for an imaginary fort.

Came well packaged. Instructions are pretty easy to follow. 2 people could manage the build but 3 worked better to have someone on instructions duty. Solid 2 hours to put together. Very sturdy, the kids love it!

This product was relatively easy to put together. It took me, by myself, about 2 hours from start to finish to assemble. It is VERY sturdy. My kids have had a blast with it and I know they will continue to enjoy this product for many years to come.

It seems to be sturdy and no problems putting it together. My Grandchildren haven't played on it yet due to the virus. They are very excited to come visit and climb on it.

Not only is their playground equipment the best quality out their...customer service is above and beyond. Best customer service I have had in a long time. Highly recommended!

We got this for our 7 and 5 year old to have in our back yard. It has a small footprint, was fairly easy for my husband to put together and is already a huge hit with our girls and their friends! I know we'll get lots of use out of this toy.

We bought this for our children for Easter. They love it! It seems very sturdy and durable. We have our first birthday party in 2 weeks, can't wait to see how the other children enjoy it!! :)