The lock mechanism on the side limits where it can be used and plastic seems flimsy.

Good quality, easy to install

I bought 2 of these paper towel dispensers and they were easy to install and look great.

Great towel dispenser, which is in my kitchen.

It’s everything anyone would want in a towel dispenser!

Only giving 4 stars because when I originally purchased this there was no "key" to open it, I used a small flathead screwdriver as a key when I needed to refill it. Then, I read some of the Q&As here on the product & saw that a lady from Georgia Pacific (manufacturer) said we could call to get a free replacement key! So, I called 866-435-5647 (don't press buttons...just hold on and it will ring to an actual human in the U.S). I explained to the gentleman who answered that there was no key in the box when I purchased and he's sending me out two free replacement keys. Otherwise, I'm happy with the quality. I didn't expect a metal indestructible dispenser. I knew it was plastic. It does what we need it to do in the bathroom in our office and it works with 3 different types of Marathon folded paper towels. I'm sure it will work with other brands too, but the Marathon towels at Sam's are cheap, so I'm happy.

Returned Item - hard to open with small plastic "key" provided that is easily breakable and if broken, no chance in getting unit opened.

great product and price

Just what I wanted

Great product