We're sorry to hear this, Wendi. When used as directed, the Microban 24 protective shield stays on surfaces up to 24 hours to provide long-lasting protection against bacteria – even after multiple touches. Once it dries, most people don’t notice or mind the protective shield and are delighted with the long-lasting protection it provides. The specific bacteria this product kills up to 24 hours are: S. aureus & E. aerogenes. We'd be happy to learn more about your experience. When you have a moment, please give us a call at 1-800-608-3228.