Microban 24 is designed for non food surfaces such as doorknobs, handles, bathroom counters, and other high touch areas in your home or office in need of 24-hour long-lasting bacterial protection. These surfaces typically don’t need continuous wiping throughout the day, so you shouldn’t need to reapply. Your satisfaction means everything to us, so if there’s anything we can do for you, then please give us a call at 1-800-608-3228.

We're sorry that you had this experience. We do rely on feedback such as this, and we'll be passing your comments along to the rest of our team. We'd like to learn more, so please give us a call at 1-800-608-3228 when you have a moment.

We're sorry you had this experience, Diane. Microban 24 Hour Sanitizing Spray uses a propellant to spray the product out of the can. If the can is shaken before use or tilted while spraying, excess propellant will be released. This will reduce the amount of propellant available to use the full contents of the can. Once the propellant is gone, there will be no way to dispense the remaining product. If you have any questions, or if we can help you further, please give us a call at (800) 608-3228.

Please know we have many quality checks in place during the manufacturing process to make sure that your product leaves the plant in great condition. While we don't control shipping between the store and you, we're very sorry that this instance didn't measure up to our standards. As for your caps: We had a shortage of usual caps. In order to keep up with production, some cans of Sanitizing Spray may have different caps. The color and shape may be different. If you have questions, or if we can help you further, please give us a call at (800) 608-3228.

Sabra, we never want you to be frightened by the label directions and warnings on our product. We're sorry you had that experience. Microban 24 has been thoroughly evaluated by internal and external health & safety experts so you can confidently use it in your home when used as directed. EPA regulations require this caution on all disinfectants to promote label reading and to educate consumers on the risks that are associated with the product. If you have questions or if we can help you further, please give us a call at 800-608-3228. We're here to help.