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Customer reviews for Michelin Primacy Tour A/S - 315/40R21 111H Tire for
Michelin Primacy Tour A/S - 315/40R21 111H Tire
3.7 out of 5 stars
stars
284 ratings282 reviews
  1. 5 stars56% (159)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (23)
  5. 1 star20% (58)
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Showing 71-80 of 282 reviews
Aug 29, 2022
Mike70
1 out of 5 stars review

Cobblestone ride

Less than 4K miles on these tires and I have tried a range of tire pressures to alleviate the problem - it feels like I am driving on a cobblestone street. Alignment, balancing, suspension parts - nothing helps. I have purchased many sets of Michelin tires but this set has totally turned me off to Michelin.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care

Mike70, sorry to hear that you are dissatisfied with the Primacy Tour A/S. Not sure how long ago you purchased the tires, but the Promise Plan includes a 60 day satisfaction guarantee. One of our team members will follow up with you to ensure this is resolved.

Oct 21, 2024
lcraigd
5 out of 5 stars review

Primacy Tour A/S

I was originally sold Cross Climate 2 tires for my 2021 Lexus 350. Those tires are for snow climates or a non-luxury car. I immediately noticed my car rode rough (it always drives smooth!). I contacted Michelin customer care because the store I went to did not want to exchange or refund at first. Michelin customer care was fantastic and walked me through to process to get my tires replaced under the 60 day satisfaction guarantee—no hassle. I got Primacy Tour A/S replacement tires which was recommended for my car. Now, it rides like butter again. Thank you Michelin!!!

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Feb 13, 2024
Bobby
1 out of 5 stars review

Dangerous tires.

Have this on my Genesis GV70 as factory tires with 9500 miles on it now after two years of light driving. Leave in Colorado and recently had two consecutive snow storms. This tires put my life at risk by almost spinning off highway in a light snow covered road. With great effort I managed to keep it from not spining 360 and not hitting the median or running off the cliff. Scarry and dangerous. Decided to park it till spring and drive my old truck. It is a lease so not worth to spend money for half year left. Never had this issues with BFG or Goodyear.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Michelin US

Bobby, sorry to read of your disappointment in the Primacy Tour A/S tires, as it was chosen by the vehicle manufacturer. Michelin has several families of tires that are each optimized to meet specific needs, such as mileage, durability, performance and control. Please call us at 866-866-6605 to discuss further.

Sep 8, 2022
Kia21
1 out of 5 stars review

Tire wears out

These tires came on my 2021 Kia Telluride that I bought new. At the last oil change/maintenance check the tread was at 4/32 and I was told I’d need tires before winter. The car only has 26000 miles on it. Seems ridiculous they didn’t last longer. I would not recommend.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care

Kia21, we get your frustration. Our team would like to gather more information and help with a solution. We will be in touch by email.

Nov 28, 2023
Michelin Knock Offs
1 out of 5 stars review

Only got 25,000 miles, not the advertised 55,000 miles

These tires came with my 2021 GMC Acadia. I haven't even hit 25,000 miles and they now need replacing. I rotated the tires on time and checked air pressures every month according to the owner's manual. I see in the warranty that "Original Equipment tires are excluded". Based on my experience, and what I'm seeing from other reviews with similar experiences, these tires must be very poorly manufactured. Michelin should be ashamed for selling these, and even more ashamed for not having a solutions for those of us who only got 20-40k life from these tires.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Uniroyal US

MKO, we understand your frustration. We'd suggest that you have your tires inspected by an authorized Michelin retailer in your area. Please ask the dealer to call us while you are there so that we can gather more details and see how to proceed.

Aug 29, 2022
Mikkie
1 out of 5 stars review

Tread wears out

I bought my Buick Envision in Nov, 2018 and it came with these tires. Have done proper maintenance on my vehicle. Found out that at 62000 my tires are shot...all four need replacing. I am so disappointed with these tires, Will not be replacing with Michelin tires.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Nov 23, 2020
Brownflight
5 out of 5 stars review

Imppressed

I bought these as a replacement for my Michelin Premier tires that were original equipment on my RX. The OEM tires were out of stock in Michelin or Bridgestone. I searched for weeks before I found these Tour A/S. I was not impressed with the OEM tires. They lasted only 30K not the 60K they advertised. The rolling resistance of these Tour A/S is incredible and I expect they will outperform and out last the the OEM tires on my Lexus.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care

So glad to hear of your great experience with Primacy Tour A/S tires, Brownflight.

Oct 28, 2024
Charlotte
3 out of 5 stars review

Tire unraveled while driving.

This review is not intended to bash Michelin as they are a reputable company and brand. However, I believe that it is important to note that I was able to get 53000 miles before my tire began to unravel while driving. This is a hazard that should be made aware of to prevent life threatening injuries or worse.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care MIC US

Charlotte, thank you for taking the time to submit a review. We recommend taking the tire in question to an authorized retailer for an inspection, then call us at 866-866-6605 8am-5pm EST Mon-Fri so that we can get more information about this tire..

Jul 4, 2022
PJKauai
5 out of 5 stars review

The Best

Have now had these tires for more then a month. They are the smoothest and quietest tires I have ever had. I realized this in just the first 100 feet of use! My last set of tires began to chunk, they were not Michelin. Had these tires because could not get Michelins and regretted getting them. But now back to Michelins, and enjoying them on my Volt.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Nov 9, 2021
Zeke B
3 out of 5 stars review

Nice handling, but traction and treadwear is limited...

I purchased a set of 215/55/17 in Oct 2018 for my ES 350 with 119K miles. They were only fair as an all season tire here in MN. At 151K miles these tires were worn down to the wear bars and I had to replace them last month with a set of Goodyear Weather ready tires. The Michelin Defenders I've had previously gave much better life than the 32K miles these did.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care

Zeke B, we are sorry to hear about your negative experience with the Primacy Tour A/S tires on your Lexus. We hope that you will consider Michelin tires again in the future.