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Customer reviews for Michelin Primacy Tour A/S - 315/40R21 111H Tire for
Michelin Primacy Tour A/S - 315/40R21 111H Tire
3.7 out of 5 stars
stars
288 ratings286 reviews
  1. 5 stars56% (162)
  2. 4 stars8% (24)
  3. 3 stars7% (20)
  4. 2 stars8% (24)
  5. 1 star20% (58)
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Showing 51-60 of 286 reviews
Dec 17, 2023
Reviewer name: Lovewellbuilt
2 out of 5 stars
2 out of 5 stars review

Great grip/bad feel

Bought these tires at end of August. Been trouble since they were put on. Road force after road force and sending back tires cause they fail and getting new ones not that much better. we just can't get the car to ride smooth. Tires do grip well though in rain and dry. City speed is smooth, highway speeds causes harsh ride, vibrations. An overall tiring drive.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Sep 28, 2021
Reviewer name: ThumpThumpThump
3 out of 5 stars
3 out of 5 stars review

High spots and highway vibration

I purchased the Primacy Tour A/S ZP tires in a 245/40 19 size. This is a nice tire overall and matches with my Infiniti Q50S AWD nicely. I have about 30,000 miles on my odometer. However, I noticed a faint vibration sound at highway speeds. There is no real vibration felt, but I fear time will only make this condition worse. The tires were Road Force balanced at time of purchase. The vibration sound got worse over time and after about 1000 miles I took my car in to my dealer describing and recording the noise I was hearing in the cabin. We inspected the shocks, the front and rear drive shafts, the wheel bearings, checked the run-out of the wheels themselves and they are running true. We put the tires on their Road Force balancer and the weights were spot on. The car was brought in a second time to the dealer at a later date as the vibration sound on the highway was slightly more noticeable and was distracting my driving experience, pulsing anywhere from 12-16 times a second. Again, we looked at all suspension and driveline components, put a stethoscope on all rotating sections of the drivetrain and bearings, and the car checked out solid, checked out by the dealer's master mechanic on this second visit. So, the car was lowered from the hoist, a second mechanic got in the drivers seat and the car was lifted again. With the car started and running about 15 mph while up on the hoist. Being AWD all of the tires were spinning in the air. We could see that as the tires rotated, each tire had a high spot, perhaps at a seam? The left front was the worst but each of the tires had that one spot that was high with the rest of the tire surface running true. All of this pointed to the tires being responsible for that pulsing sound heard on the highway. Going back to the tire dealer, they graciously agreed to replace all of the tires, however they are currently on backorder. For the meantime, they offered to put the tires on the Road Force balancer while we wait for backordered tires to become available, Being the third time these tires have been on the balancer, they once again were spot on and no adjustments were needed. I am concerned that the replacement tires will have the same issue. I would have switched over to some other tire, but it is very difficult to find a Run Flat tire in this size, with a 94 load rating, a V or better speed rating, and a tread width comparable to the OEM tires. While the Bridgestone Driveguard would be the next best replacement tire, its main drawback is the tire width is only 7 inches compared to the OEM Dunlop SP Sport 5000 tires at 8.7 inches. That seems like a huge compromise for cornering traction. (btw, the Dunlop SP Sport 5000 tires are by far the worst tires in every measurable category, and of any tires I have driven on in my 40+ years of car ownership. Are you listening Dunlop?) Ideally, I would have preferred to purchase a 245/40 19 Michelin Pilot Sport All Season 4, or any other premium performance Michelin All Season tire. However Michelin does not offer any other Run Flat tires in this size. I prefer to keep the run flat tires as no spare or spare mount is built into the car. Going back to the replacement tires, they will again be the Primacy A/S ZP. I hope they don't also have those high spots. If they do, I have no idea what other tire I would run. Michelin, you have an opportunity to provide a 245/40 19 tire as a replacement for 2014-2021 Infiniti Q50's and other brands for Ultra High Performance Run Flats, and hopefully without the high spots like that with the Primacy. I will say this though, the Primacy is a very respectable tires on many fronts. Outside of the high spot issue, the tire is impressively quiet, the drive is comfortable yet performance is available when asked, the cornering is exceptional even when pushing the car in the roundabouts, has excellent road manners over expansion cracks, very good in wet and dry, and frankly a great tire for those looking for a capable tire for general and spirited driving on the back roads. The high spots take away from what would be rated as an excellent tire.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care

ThumpThumpThump, Our records indicate you have contacted us before now. We apologize this has been an ongoing issue, and certainly want to find a remedy. One of our Consumer Care Team members will be in touch with you to discuss further, or you can contact us at 866-866-6605

Jan 22, 2023
Reviewer name: WillCarr
1 out of 5 stars
1 out of 5 stars review

Very Disappointed

I bought a new 2021 Chevy Blazer, came with Primacy Tour A/S. The Blazer has 25,600 miles and the tires are rotated by the Chevy Dealership every oil change. I don't drive the Blazer much, as it is my wife's. We received less than 2 inches of snow this weekend, as was driving the Blazer I was sliding all over the road. The traction from stop to accelerate in AWD is terrible. I was traveling about 20 MPH and slide 25 feet through an intersection. I pulled over and examined the tires, these is really no tread left land the outer parts of the tires are rounded. These are nowhere close to a 55,000-mile tire.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care MIC US

WillCarr, there are several factors involving tire wear. Our team is here and able to help with a solution. We suggest taking your vehicle to an authorized Michelin retailer for an inspection of the tires. Please ask the dealer to contact us while you are there so that we can get more information.

Nov 28, 2023
Reviewer name: Mike in MN
5 out of 5 stars
5 out of 5 stars review

Totally Satisfied With Michelin Tires

Michelin Primacy Tour A/S tires are original equipment on my 2021 GMC Acadia Denali which I purchased new. The tires now have traveled 22K miles and still perform like the day I bought the vehicle. The tread wear is minimal or what I would consider normal. The tires remain quiet, handle well in all weather conditions including Minnesota snow and ice, and I must say these are exceptionally smooth riding tires. I have owned upwards of 50 vehicles in my life and have driven well over 2 million miles. The Michelin Primacy Tour A/S is among the best tire I’ve owned. I also have a 2020 Yukon Denali that rides on Michelin Defender LTX M/S2 tires and these are top of the line in performance and ride as well.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Jan 30, 2025
Reviewer name: Bob007
1 out of 5 stars
1 out of 5 stars review

Horrible Harmonic humming noise emitting from the new tires.

I had these tires installed on my 2019 Lexus NX300. The tires have been balanced twice and aligned. I have an annoying hum at 30mph. I can feel it through the steering wheel. I totally dissatisfied with these new tires. My tire shop doesn't have an answer. I cannot continue to drive with tires that emit this hum.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care MIC US

Bob007, sorry to read about this complaint. We suggest that you return to the selling retailer to address the issue. You are welcome to contact our team at 866-866-6605 8am-5pm EST Mon-Fri while you are at the dealer's store.

Nov 23, 2020
Reviewer name: Brownflight
5 out of 5 stars
5 out of 5 stars review

Imppressed

I bought these as a replacement for my Michelin Premier tires that were original equipment on my RX. The OEM tires were out of stock in Michelin or Bridgestone. I searched for weeks before I found these Tour A/S. I was not impressed with the OEM tires. They lasted only 30K not the 60K they advertised. The rolling resistance of these Tour A/S is incredible and I expect they will outperform and out last the the OEM tires on my Lexus.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care

So glad to hear of your great experience with Primacy Tour A/S tires, Brownflight.

Apr 26, 2022
Reviewer name: Liz222
4 out of 5 stars
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Apr 11, 2024
Reviewer name: Williewayne
5 out of 5 stars
5 out of 5 stars review

Happycustomer

I bought my first set of Michelins to replace the factory ones on my 1980 Buick Regal and have had Michelins on various cars, suvs and light trucks ever since. I don’t recall ever having problems with any of them through the years. My experience is they run quietly and smoothly,and last longer than other brands I have tried. Definately my favorite tire.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Oct 7, 2023
Reviewer name: Kia owner
5 out of 5 stars
5 out of 5 stars review

Lasted 59,000 miles, very satisfied

Interesting to see such a wide variety of reviews. I came across these reviews looking to buy the same tires. I need to replace these on my KIA Telluride and have 59,000 miles and they have been quiet, and good in the snow of N.H. Perhaps lasted longer because it is a colder climate?

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
Feb 16, 2022
Reviewer name: Sooner1
1 out of 5 stars
1 out of 5 stars review

DO NOT LAST

I purchased my 2020 Chevy Blazer with 18 miles on the car September 2020 and these tires came on it. I've had constant maintenance checks on my car and rotated tires each recommended mileage and my car just hit 32k miles and 1 tire has ZERO tread left and two others have barely any. I'm having to replace all of my tires at 32k miles and after having Michelin tires on every single one of my vehicles for the last 12 years - I do not recommend these tires and am contemplating moving away from Michelin on this next set.

Review from michelinman.com
Helpful?50NGOLMN51HW13712571528
reply from Consumer Care

Sooner1, we hate to hear your tires need to be replaced at 32k. A member of our team will be in touch with you, or you can contact us at 866-866-6605 for assistance.