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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size and Count for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,198 ratings2,547 reviews
  1. 5 stars81% (5,014)
  2. 4 stars8% (516)
  3. 3 stars3% (201)
  4. 2 stars2% (115)
  5. 1 star6% (352)

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Showing 61-70 of 2,547 reviews
Dec 2, 2023
Reviewer name: Lisa
1 out of 5 stars
1 out of 5 stars review

HUGE SCAM!

I realized that every bag is open and 10 cups have been removed from every single bag. Then a set of 4 bags with 160 cup have been sealed together so the illusion of 200 cups in a bag. So who touches all the clean cups? Do you wear gloves to remove these cups?

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Please call us at 1-866-435-5647 so we can gather more information to assist you. Thank you.

Jan 24, 2026
Reviewer name: stefanid_1845
5 out of 5 stars
5 out of 5 stars review

Great cup for coffee

[This review was collected as part of a promotion.] I love these cups for my coffee- especially on the go! I put some coffee in here before I left for work, and it was still warm throughout the morning! The cup is very stable and thick and insulated enough not to burn your hands when holding it. I really like the lid, it stays pretty secure and I didn’t have any drips. I plan on keeping these in our camper for our roadtrips- they’re perfect for that!

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Engagement

Thank you for your feedback! Our goal is to provide a secure, comfortable hold making these disposable cups perfect for morning commutes so you can enjoy your favorite hot beverages on the go without worry. Your reference number is C-4699641

Mar 4, 2026
Reviewer name: ND72
1 out of 5 stars
1 out of 5 stars review

3oz Bathroom cups

I am very disappointed that you no longer sell the above item. and haven't for a few years now. All the generic brands that I have purchased are very cheaply made. They leak and do not fit in the Dixie 3oz cup holder properly. I hope that you would reconsider manufacturing this item again. Thank you!

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Engagement

We are sorry to hear about your experience with our Dixie Cup product! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4752529.

Nov 5, 2020
Reviewer name: Annoyed
1 out of 5 stars
1 out of 5 stars review

Lids sold separately - how stupid!

Warning to those of you who also may have assumed that a product image featuring a lid included would mean LIDS ARE included. They are not. In fact, its buried in the tech specs that they are sold separately. These are useless without a lid, if you're trying to move at all while drinking hot coffee. Ridiculous!

Helpful?16YR4Q7HH59L13712100182
Nov 21, 2025
Reviewer name: Monica
1 out of 5 stars
1 out of 5 stars review

Changed!

Please be aware that these cups have changed! They no longer fit the lids we’ve been purchasing for them for years. Now, I’m stuck with either buying new lids (when we still have so many!) and hoping they work or ditching the new cups. So disappointed.

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

We’re sorry to hear about your experience with our Dixie Cup lids. We always aim to provide a secure, reliable lid that pairs perfectly with our cups, offering convenience and confidence with every use. Your feedback is important to us, and we appreciate you taking the time to share it. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is<br />C-4826784

Nov 6, 2017
Reviewer name: Lilbit
1 out of 5 stars
1 out of 5 stars review

Leaking Cups - Don’t Trust Them

Scattered throughout my 160 count pack were numerous cups that leaked where the containment bottom should have met the sidewall. Some of the leaks were not easily visible resulting in a few messes. Others, like the first cup failure, would have been evident if I had thought to look. Bad cups were dispersed among good cups, so I eventually found that I could no longer trust this package. I definitely do not recommend this for any of your beverages, especially HOT ones.

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello Lilbit, This is Pam from the Georgia-Pacific Consumer Response Center. We’re sorry you weren’t pleased with your Dixie PerfecTouch cup experience and would like to follow-up with you directly to learn more about it. Could you call us at 1-800-2TELL-GP or email us at 2TELLGP@gapac.com with your contact information so that we could gather more information? Thanks!

Mar 20, 2026
Reviewer name: VERA
3 out of 5 stars
3 out of 5 stars review

Quality has definitely gone down

We’ve used Dixie insulated cups for a long time and they used to be great. That’s why this was disappointing. With these recent purchases, the insulation just isn’t there anymore. When you pour a hot drink, you can feel the heat right through the cup, and it can actually burn your hand just carrying it to the table. That was never an issue before. The cups also seem thinner and don’t hold up as well. After sitting for a bit, some start to soften and I’ve even noticed slight seepage from the bottom, which we never had happen in the past. Something has definitely changed with the quality. These used to be reliable for hot drinks, but lately they don’t perform the same.

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

We are sorry to hear about your experience with our Dixie Cup product! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4772768.

Jan 20, 2026
Reviewer name: brittanyd11_796
5 out of 5 stars
5 out of 5 stars review

Durable for a paper cup

[This review was collected as part of a promotion.] I received this product for free from Dixie and Influenster in exchange for my honest opinion. I feel like these cups have never really changed and maybe that’s why I keep coming back to them. They are paper, so they really don’t keep your drink warm at all, but at least they hold whatever you need. I also like that they come with lids so they are portable and make it easy to take your drink with you. Well balanced so they don’t spill and I’ve never had a problem with liquids coming out of the paper. They hold up pretty well.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Engagement

Thank you for your feedback! Our goal is to provide a secure, comfortable hold making these disposable cups perfect for morning commutes so you can enjoy your favorite hot beverages on the go without worry. Your reference number is C-4692389

Jan 19, 2026
Reviewer name: alainade9be_3280
4 out of 5 stars
4 out of 5 stars review

Love for on the go or an at home party for a coffe

[This review was collected as part of a promotion.] Love having these for easy on the go cups or use at parties! Perfect for a coffee or hot chocolate bar. Less dishes to clean. Would definitely repurchase. The lids fit well onto the cup. Good size as well.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Engagement

Thank you for your feedback! Our goal is to provide a secure, comfortable hold making these disposable cups perfect for morning commutes so you can enjoy your favorite hot beverages on the go without worry. Your reference number is C-4692482

May 10, 2026
Reviewer name: sjackson15
1 out of 5 stars
1 out of 5 stars review

Cracked lids

Recently purchased these to-go cups for my morning coffee or tea. Unfortunately all of the lids in the pack had a crack/tear on the side of the lid where you would put it on the cup and it would not seal to fit. Not ideal for hot products as the liquid will dump directly out of the cup as the lid does not fit with it being cracked open. Disappointed in the product and waste of money.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Engagement

Thank you for reaching out to us. We are sorry that our product didn’t meet your expectations. Your feedback has been shared with both our quality and marketing team. We appreciate your thoughts and concerns regarding our products. Your reference number is C-4830629.