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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size and Count for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,198 ratings2,547 reviews
  1. 5 stars81% (5,014)
  2. 4 stars8% (516)
  3. 3 stars3% (201)
  4. 2 stars2% (115)
  5. 1 star6% (352)

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Showing 381-390 of 2,547 reviews
Aug 11, 2019
Reviewer name: KLBilyeu
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great cup!

These are great for taking coffee with you. I like these because they don’t allow the hot coffee to melt anything dangerous into your coffee like styrofoam can.

Helpful?16YR4Q7HH59L13712100182
Jul 13, 2026
Reviewer name: SMOKIEJACK
1 out of 5 stars
1 out of 5 stars review

Lids do not fit

I purchase Dixie only for quality and safety for hot coffee. The lida do not fit.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Engagement

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4920529

May 24, 2026
Reviewer name: Ricardo
2 out of 5 stars
2 out of 5 stars review

like to see 20 oz

which they bring back 20 oz cup

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Thank you for reaching out to us. We are sorry that our product didn’t meet your expectations. Your feedback has been shared with both our quality and marketing team. We appreciate your thoughts and concerns regarding our products.

Oct 16, 2025
Reviewer name: Edith
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Lids not included

Lids not included

Helpful?16YR4Q7HH59L13712100182
Sep 25, 2025
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Always helps with daily uses and to go.

Coffee cups

Helpful?16YR4Q7HH59L13712100182
Aug 31, 2026
Reviewer name: JOHN
1 out of 5 stars
1 out of 5 stars review

every cup leaks

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We’d like to follow up regarding your feedback on our product and connect with you directly to learn more. Please call us at 866 435 5647 so we can gather more information to assist you. Your case # is C-4965305. Thank you.

Jul 14, 2019
Reviewer name: BigDee
1 out of 5 stars
1 out of 5 stars review

Resized 20-oz cups make lids crack

Dixie recently resized the 20-oz cups so they could use the same lids as the 10, 12 and 16-oz cups. I used to have to buy a box of lids that fit only 20-oz but now a box of lids fit all of the sizes. It seemed to be a good idea because even though the new 20-oz cup is taller it still fits my Keurig coffee maker. Since purchasing the new cups and lids I'm finding that most of the lids crack within minutes of putting them on a cup causing coffee to spill everywhere because it either leaks out of random spots or the lid comes off. I'm not sure if the new 20-oz cups are slightly too big or the lids are made out of inferior materials; but, in any case, I'm returning them. I would have given the old 20-oz cup with lids that fit only 20-oz cups a 5 star rating.

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, This is Sandy with Georgia-Pacific. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Would you call us at 1-866-435-5647 or email us at gpxpress@gapac.com with your contact information so that we could gather more information? Thank you.

Dec 1, 2018
Reviewer name: Lena
1 out of 5 stars
1 out of 5 stars review

New 20oz - poor quality

My family is using 20oz cups with lids for over 10 years Monday-Friday. Two weeks ago when purchasing new stack of cups I noticed they changed it to thinner but taller design so we can buy 'one size fits all' lids. My first disappointment was that I had to buy new lids because I cand no longer use the lids that I already have (about 300+ left in the box). Then, I though it is OK because now I can use the same lids for all cup sizes we use at home. And then my disappointment list just start growing every step I was making with this new size design cup: 2. I no longer can keep new cups in my draw because cups are taller and no longer fit in there. 3. This cup no longer fits under my coffee maker because it is taller. I have to make my coffee in one cup and transfer it to another to take it 'to-go' 4. Because it is taller and thinner it is not as stable in the car cup holder as it was before. Easily to flip. 5. THE MOST IMPORTANT - QUALITY - I noticed when I first opened the package that quality of the cup is different - it is thinner then before. Today is my second day using it and second day my cup has a leak at the bottom!!! Very very very upset! Unfortunately I will need to research other options. Something what I used to for 10+ yrs needs to be change because of unnecessary "improvements".

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, This is Sandy with Georgia Pacific. We’re sorry you weren’t pleased with your Dixie PerfecTouch cup experience and would like to follow-up with you directly to learn more about it. Would you call us at 866-435-5647 or email us at gpxpress@gapac.com with your contact information so that we could gather more information. Thank you.

Jun 8, 2020
Reviewer name: Rick
1 out of 5 stars
1 out of 5 stars review

‘‘Tis company changed something, way too thin!

These used to be my go to travel cup but not any more. They are much thinner construction than before and start to leach coffee on the side near bottom. I thought it might be a bad batch but next two batches were the same even in smaller size. You can feel the difference when you pick them up as the sides are much more flexible. I assume cheaper to make and you’ll definitely use more of them.

Helpful?16YR4Q7HH59L13712100182
Oct 21, 2020
Reviewer name: sams bulc
1 out of 5 stars
1 out of 5 stars review

you will drink plastic

While these cups are great for general use, there is something to keep in mind. A. While not immediately clear, these have a plastic coating, so they aren't as green as just paper cups. B. That textured foam like plastic coating on the outside occasionally flakes and you will find it floating in your cup of water. Since they are stacked, the outer insulation on one cup will fall into the inside portion of the next cup.

Helpful?16YR4Q7HH59L13712100182