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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size and Count for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars
6,290 ratings2,637 reviews
  1. 5 stars81% (5,091)
  2. 4 stars8% (522)
  3. 3 stars3% (203)
  4. 2 stars2% (116)
  5. 1 star6% (358)

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Showing 301-310 of 2,637 reviews
Oct 17, 2026
Reviewer name: msmith1
1 out of 5 stars
1 out of 5 stars review

hot cups

these are not recyclable most places... land fill!

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Engagement

Thank you for taking the time to share your feedback. We truly appreciate your loyalty and support and look forward to continuing to earn your trust. Please give us a call at 800-283-5547 or via email at gpcrc@gapac.com if you have any other comments. Your reference number is C-5022527

Feb 9, 2026
Reviewer name: Batman
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not microwaveable

Do not microwave can catch fire

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We do not make any specific guarantees about the use of paper cups in microwaves. The cups can be used in a microwave for limited reheating of liquids, but the capabilities of the microwaves, the types of beverages, and the reheating practices used by consumers can all vary so much that there is no way we can provide a general performance guarantee. We simply advise that consumers should use caution when reheating in a microwave. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4729495.

Nov 19, 2025
Reviewer name: DEBBIE
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No Lids

These were a mistake and need lids...never again

Helpful?16YR4Q7HH59L13712100182
Jan 6, 2026
Reviewer name: Sams 1customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The entire package of cups leak

The entire package of cups leak

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, this is the Customer Response Team at Georgia-Pacific. We regret to hear that your product experience did not meet your expectations. We would like to follow up with you directly to gather more information and assist you further. Please contact us at 1-866-435-5647 at your earliest convenience. Please reference case # C-4674006. Thank you.

Jan 14, 2026
Reviewer name: Jean
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No lids

The cups did not have any lids so they aren't good for take out hot coffee

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Yikes! We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to to-go anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4729258.

Feb 25, 2026
Reviewer name: Tammy K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cups and lids

Works well for coffee bar at church just would be better if the lids came with the cups.

Helpful?16YR4Q7HH59L13712100182
Feb 23, 2026
Reviewer name: CA Guy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sturdy and the perfect size

Keeps cold liquids cold and hot liquids hot. Strong. No softening of the cup with prolonged use

Helpful?16YR4Q7HH59L13712100182
Sep 4, 2022
Reviewer name: Lolo719
5 out of 5 stars
5 out of 5 stars review

Love these & want them to come back to the stores

I have bought the 12 & 16 oz for many many years. A package would last along time and now am so disappointed that I can only buy a huge box of them. I have been buying other brands at the grocery store since you made this change but nothing else compares. I use them for hot drinks but also for oatmeal. Hot oatmeal in, stick a spoon in there and add the lid with the handle of the lid sticking out the sipping hole. Easy way to send the kids off with breakfast and me to work.

Helpful?16YR4Q7HH59L13712100182
Jan 3, 2021
Reviewer name: My2Cents
3 out of 5 stars
3 out of 5 stars review

Liquid seeps through and lids pop off 20oz cups

So I started out being disappointed because of the change in size and the fact that the new 20oz cups don't fit the old 20oz lids. I guess if you're going to change something that's worked for people for so long to make manufacturing easier your bound to have some upset people. Setting that aside, since the change the lids still don't fit as well as they used to (they pop off) and the material at the bottom of the cup doesn't seem to be sealed correctly and it allows for liquid seepage around the exterior bottom portion of the cup. I have now purchased multiple different batches in the hope that it was a fluke and they would get their issues worked out but after at least 4 different sets it's still happening.

Helpful?16YR4Q7HH59L13712100182
Apr 9, 2026
Reviewer name: Jblanco
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cups

Very resistent

Helpful?16YR4Q7HH59L13712100182