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Customer reviews for Dixie to go Insulated Paper Cups, Choose Size for
Dixie to go Insulated Paper Cups, Choose Size
4.6 out of 5 stars
stars6,181 ratings2,543 reviews
  1. 5 stars81% (5,003)
  2. 4 stars8% (513)
  3. 3 stars3% (201)
  4. 2 stars2% (112)
  5. 1 star6% (352)

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Showing 1,391-1,400 of 2,543 reviews
Jul 3, 2025
Teee
2 out of 5 stars review

The cups leak badly

I've been buying these cups for a couple of years. The last three packages I have bought leak badly. It seems Dixie is not doing quality control

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Satisfaction

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4468522.

Jun 6, 2025
Jody
2 out of 5 stars review

Dixie to go cups

5 Oz. Cups color comes off with damp hands and sink and hands discolor. I have box of 60's style design.....very disappointing...

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
reply from Consumer Satisfaction

We are sorry to hear that! Our goal is to provide a durable, stylish cup to be your go-to anytime of the day with the perfect balance of strength. We would love to hear more about your experience at your convenience. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at https://www.dixie.com/contact-us. We hope to hear from you soon! Your reference number is C-4439776.

Dec 27, 2019
Jill
1 out of 5 stars review

leak!!!!

over half of these cups leaked from the bottom , had to throw away most of them.. and I bought a huge amount!

Helpful?16YR4Q7HH59L13712100182
reply from Supplier Response

Hello, this is Georgia-Pacific’s Customer Response Team. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Would you please call us at 1-866-435-5647 or email us at gpxpress@gapac.com with your contact information so that we could gather more information to assist you with this. Thank you.

Oct 5, 2022
JP
1 out of 5 stars review

not as good as they use to be

i have loved these 20 oz cups for years - they were great. the most recent purchase are terrible. each cup the paper side gets very soft down by the bottom. and will not last for refils or 2nd use.

Helpful?16YR4Q7HH59L13712100182
Oct 26, 2022
Jeanne
1 out of 5 stars review

Cups had holes

We bought these and they had tiny holes at the bottom where it "seams". Thought it was just a bad batch but the second purchase had a similar problem. These are great cups but the quality control for our last two purchases was lacking.

Helpful?16YR4Q7HH59L13712100182
reply from Supplier Response

Jeanne, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please give us a call at (800) 283-5547 or visit us online to chat with a live Customer Service Agent at www.dixie.com/contact-us. We hope to hear from you soon!

Nov 24, 2021
dave
1 out of 5 stars review

product changed

I just bought a 92 pack of 20oz cups because I still had a couple hundred @0 oz tops from the minimum 1000 tops that came in the pack. The 20 oz cup sizes have changed and now the tops are too large

Helpful?16YR4Q7HH59L13712100182
Mar 22, 2018
Stacy
3 out of 5 stars review

Always buy these cups

I always buy the biggest pack of these cups that I can find, I think it's a 60 pack. But this time, I got a bad batch. Every single one of them leaks at the seam after 2-3 hours. Not a single one leaked from the last pack that I bought, and sometimes I use them for two days! This one is only 2 hours and it's ready to leak out, same as yesterday!! I'm stuck with over a month of leaky cups!

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
Sep 21, 2020
Anonymous
5 out of 5 stars review

great travel cups

[This review was collected as part of a promotion.] These travel cups are great! The lids fit perfectly and there has been no leaking for me. They're cute and keep my coffee hot without burning my hands. I definitely recommend these to anyone on the go, or even for use at home.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182
Apr 11, 2020
Juice
2 out of 5 stars review

Owner

I've been buying these cups for years now and they've been great but now I notice they are leaking. I'm not happy about that at all and would hate to have to change cups. I see if this batch that I've received yesterday does the same thing. If so, then I know that I'm change to a different brand.... :(

Helpful?16YR4Q7HH59L13712100182
reply from Dixie

Hello, this is Georgia-Pacific’s Customer Response Team. We’re sorry that you weren’t pleased with your product experience and would like to follow-up with you directly to learn more about it. Will you please call us at 1-866-435-5647 we can gather more information to assist you with this. Thank you.

Sep 11, 2020
tadf
5 out of 5 stars review

Keeps Coffee Hot!

[This review was collected as part of a promotion.] This is a great on-the-go vessel for hot beverages. The cup is sturdy not flimsy. It keeps hot beverages hot for a long time. It's a nice size, and you can fit one cup of coffee easily. The printing on the cups was nice to see. The cups fit easily in the cup holder in my car.

Review from dixie.com
Helpful?16YR4Q7HH59L13712100182